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Trying to follow the AntiVirus Live Uninstall walkthrough


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#1 crustyskaboy

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Posted 16 March 2010 - 01:55 AM

I restarted my computer in SafeMode with networking

I successfully downloaded the rkill download link on my desktop and when I double click it shows the blackbox for a second and then it closes and this opens in notepad:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as crustyskaman on 03/15/2010 at 23:41:39.


Processes terminated by Rkill or while it was running:




Rkill completed on 03/15/2010 at 23:41:41.


end notepad

I tried running rkill from a USB drive downloaded from a clean computer but it did the same thing, can anyone help me?

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#2 quietman7

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Posted 16 March 2010 - 07:02 AM

RKill is not a comprehensive removal tool. It is a specific utility designed to terminate the most common annoyances (bad processes) that prevent other tools from being executed and used to disinfect the system. When RKill is able to terminate these processes and fix certain registry keys, that action allows the use of normal clean up tools.

From the log you posted, it appears RKill did run as intended but found nothing to terminate, otherwise the log would have indicated what processes were found and terminated.

Were you able to run Malwarebytes Anti-Malware immediately after running RKill (without rebooting)?
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#3 crustyskaboy

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Posted 17 March 2010 - 03:09 AM

I ran malware and it worked, thank you for the advice!

I just didn't want to skip a step not knowing if rkill worked or not.

Cheers! No more antivirus live.

#4 quietman7

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Posted 17 March 2010 - 07:04 AM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
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