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#1 dragonjack


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Posted 15 March 2010 - 11:03 PM

I just joined and now read that I shouldn't use combofix without supervision. Too late! I followed the steps and it started the AutoScan. It stopped when it got to "Stage_6A" and didn't do anything else. So, I closed out of it and restarted it. Now it is in the AutoScan mode but ther is only the flashing cursor with no Stages showing. Is it okay for me to just close out of it and what else will I need to do to get back to normal and get rid of Koobface virus. I have tried everything it seems including installing Norton Internet Security 2010 and I already had Malwarebytes.


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#2 quietman7


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Posted 16 March 2010 - 07:11 AM

Depending on how badly your system is infected, ComboFix may take longer to complete its routine than it normally does. However, there are circumstances ComboFix will hang or stall at various stages due to malware interference, failure to disable any other real-time protection tools and CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. While that is not normal behaviour, it is not unusual. If it still appears to be struck, frozen or failed to reboot, then try this:

Open Task Manager and look for the following ComboFix related processes:
  • PEV.exe
  • NirCmd.cfxxe
  • PEV.cfxxe
One at a time, right-click and select End Process. If doing that did not free ComboFix and allow it to continue, then you will need to reboot the computer manually.

Edited by quietman7, 16 March 2010 - 07:12 AM.

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