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Can't run Malware Bytes.


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#1 Trenton

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Posted 15 March 2010 - 10:58 AM

Hi.

I can't run malwarebytes, the window opens for about 15 seconds then closes again.

I have tried changing the main file name and extension, I have scanned with Combofix and SuperAntiSpyware. I have run RKill. Still no luck. Any more suggestions?

Thanks in advance for any help.

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#2 techextreme

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Posted 15 March 2010 - 12:16 PM

Let's try these directions for Rkill

First, Download rkill.com to your desktop.

Double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by these Rogue programs when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate these Rogue Programs. So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of the instructions.

If you still cannot get Rkill to run, please try these other options.

There are several links for Rkill with different extensions or already, renamed listed below.

rkill.com
rkill.scr
rkill.pif
rkill.exe

Renamed versions:
iExplore.exe
uSeRiNiT.exe
WiNlOgOn.exe


You may have to make repeated attempts to use Rkill several times before it will run as some malware variants try to block it.

If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software which attempts to terminate tools that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.

Then run MBAM again.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca




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