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Virus Removal


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2 replies to this topic

#1 djrikstar

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Posted 15 March 2010 - 07:46 AM

Hi i got hit with a virus last night and now evertime i try to start windows xp I get the BSOD even if i try to boot safe mode.

I ran hijack this and here are my results. Also i really need to gain access in there because ive got important data i need today before 4pm. So any help would be wonderful. Many thanks Rikki.

Please note: I installed windows xp on the same c drive again so i could get to adminstrator folder and somehow save off the folder but when i put usb device in its missing drivers. So i've ran hijack this from this install.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:39:35 PM, on 3/15/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\WINDOWS.0\Explorer.EXE
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\system32\wscntfy.exe
E:\HBCD\WinTools\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS.0\system32\wuauclt.exe
C:\WINDOWS.0\system32\NOTEPAD.EXE
C:\Documents and Settings\User\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://hjt-data.trendmicro.com/hjt/analyze...?report=3560990
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

--
End of file - 1450 bytes

Or is there anyway i can fix reg or mbr from my dual booted win xp. Someone plz help this data is important i need it retrieved by 4pm. See i would just burn the folder but its a big folder and i dont wont to start installing software on this new dual booted windows xp. I want my old one back with all my programs already installed etc.

I have hirens boot cd 10.2 is there any programs i can run on there like reg fix or mbr programs. Any answers appreciated. Im running out of time. Many thanks Rikki.

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 15 March 2010 - 04:19 PM.


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#2 Shannon2012

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Posted 19 March 2010 - 08:56 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 schrauber

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Posted 27 March 2010 - 07:29 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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