Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with XP Internet Security spyware


  • This topic is locked This topic is locked
2 replies to this topic

#1 CollegeKid

CollegeKid

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:52 AM

Posted 15 March 2010 - 05:06 AM

Hi guys,

My netbook has been infected by the XP Internet Security rogue spyware.

I've tried the general tutorial posted on this site. That is, I tried to remove it with Malwarebytes, and it got rid of 3 infected files, but after I restarted my computer and tried to access the Internet, the virus reappeared. I ran Malwarebytes again, and it did not detect any viruses.

Any help would be really appreciated. Really, really appreciated.

I tried to run the GMER scan, but my netbook froze before it completed.
I'm now posting these logs with another computer.



DDS (Ver_09-12-01.01) - NTFSx86
Run by Andreaa at 5:43:47.98 on Mon 03/15/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.336 [GMT -4:00]

AV: Bell Internet Security Services Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Bell Internet Security Services Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Bell\Bell Internet Security Services\Fws.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Bell\Bell Internet Security Services\rps.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
svchost.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Atheros\ACU.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\WINDOWS\system32\ThpSrv.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\WINDOWS\system32\thpsrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Personal Vault Backup Manager\VaultClientSRV.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Personal Vault Backup Manager\VaultClientUpgrade.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Bell\Bell Internet Security Services\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\Program Files\Bell\Bell Internet Security Services\RpsSecurityAwareR.exe
C:\Program Files\Bell\Internet Service Advisor\SSAComHandler.exe
C:\Program Files\Bell\Bell Internet Security Services\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Bell\Internet Service Advisor\SSA.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Andreaa\Local Settings\Application Data\av.exe
C:\Documents and Settings\Andreaa\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNC&bmod=TSNC
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/redirectdomain?brand=TSNC&bmod=TSNC
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\bell\bell internet security services\pkR.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Google Update] "c:\documents and settings\andreaa\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [IndexCleaner] "c:\program files\bell\bell internet security services\IdxClnR.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [ACU] "c:\program files\atheros\ACU.exe" -nogui
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [<NO NAME>]
mRun: [ThpSrv] c:\windows\system32\thpsrv /logon
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NDSTray.exe] NDSTray.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [TDispVol] TDispVol.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TAccessibility] c:\program files\toshiba\accessibility\TAccessibility.exe Instant
mRun: [TPSMain] TPSMain.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [TUSBSleepChargeSrv] %ProgramFiles%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SSA.exe] "c:\program files\bell\internet service advisor\SSA.exe" /AUTORUN
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [IndexCleaner] "c:\program files\bell\bell internet security services\IdxClnR.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\drivers\thpdrv.sys [2008-8-21 28536]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [2007-9-4 6528]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-9-20 179984]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-22 693512]
R2 RadialpointSafeConnectAgent;Bell Internet Security Services SafeConnectAgent;c:\program files\bell\bell internet security services\safeconnect\bin\SanaAgent.exe [2008-11-14 4937752]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-26 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-19 134016]
R2 VaultClientSRV;Personal Vault Backup Manager Service;c:\program files\personal vault backup manager\VaultClientSRV.exe [2009-7-2 1047632]
R2 VaultClientUpgrade;Personal Vault Backup Manager Upgrade Service;c:\program files\personal vault backup manager\VaultClientUpgrade.exe [2009-7-2 56400]
R3 cecnuvc;Chicony USB 2.0 Camera VD;c:\windows\system32\drivers\cec_uvc.sys [2009-8-17 48176]
R3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-22 910600]
R3 Radialpoint Security Services;Bell Internet Security Services;c:\program files\bell\bell internet security services\RpsSecurityAwareR.exe [2009-7-7 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\bell\bell internet security services\safeconnect\driver\platform_xp\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\bell\bell internet security services\safeconnect\driver\platform_xp\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\bell\bell internet security services\safeconnect\driver\platform_xp\SafeConnectShim.sys [2008-11-14 27376]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-4-6 1684736]
S3 ICDUSB3;ICDUSB3;c:\windows\system32\drivers\ICDUSB3.sys [2009-11-2 11264]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-4-6 164864]
S3 RtsUIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

=============== Created Last 30 ================

2010-03-15 08:11:35 0 d-----w- c:\docume~1\andreaa\applic~1\Malwarebytes
2010-03-15 08:11:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-15 08:11:23 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-03-15 08:11:22 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-15 08:11:21 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-10 23:16:17 3558912 -c----w- c:\windows\system32\dllcache\moviemk.exe
2010-02-28 23:27:47 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
2010-02-28 23:27:47 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
2010-02-24 04:05:14 0 d-----w- c:\program files\Refworks

==================== Find3M ====================

2010-03-15 09:42:30 885792 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-03-15 09:41:39 53272608 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-03-15 09:01:30 85088 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-03-15 09:01:30 715304 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-04-06 19:37:56 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-09-02 00:06:02 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009090120090902\index.dat
2009-09-02 00:08:15 13 --sh--r- c:\windows\system32\drivers\fbd.sys
2009-09-02 00:08:07 4 --sh--r- c:\windows\system32\drivers\taishop.sys

============= FINISH: 5:44:26.25 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Shannon2012

Shannon2012

  • Security Colleague
  • 3,657 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina, USA
  • Local time:12:52 AM

Posted 17 March 2010 - 07:50 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:05:52 AM

Posted 23 March 2010 - 11:44 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users