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Canon Scanner Problem


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6 replies to this topic

#1 Dette6769

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Posted 12 September 2005 - 09:31 PM

Hi Does anyone know what this means: error 40,5,0 on a canon scanner. Its been working great but today it scans the picture then comes up with this Internal Error which I've never seen before????How could I find out??? Appreciate any advice,
Thanks Dette

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#2 tg1911

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Posted 12 September 2005 - 10:19 PM

What is the model #, of your scanner?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 krafteame

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Posted 13 November 2005 - 01:55 PM

What is the model #, of your scanner?



What is the error message exactly? I am having I believe simular problems with my HP flatbed scanner.

#4 acklan

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Posted 13 November 2005 - 05:47 PM

Which operating system are you using? Have you installed any programs since just before it started acting up?
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#5 krafteame

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Posted 13 November 2005 - 07:05 PM

right before I did install a "Generations family tree delux addition" come to think of it. I havent used it yet though. I am going to try to uninstall that.
My system is windows 98se My computer is a gateway( it has a sticker on the moden that says intel inside) It is one of the small "bookend" Gateway modems. Thank you for trying to help me figure this out.


Which operating system are you using? Have you installed any programs since just before it started acting up?
[quote]

#6 acklan

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Posted 13 November 2005 - 11:31 PM

Boot to F8 and choose Safe Mode with command prompt. At the prompt type C:\scandisk . Run the full scan. Let us know what the result are.
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#7 krafteame

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Posted 14 November 2005 - 02:51 PM

Will give it a try will let you know what happens thank you. Lisa T/krafteame




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