Unable to download the Malwarebytes' EXE file
Despite the full-time protection provided by my ISP's suite, CA Security (CA Anti-Virus & CA Anti-Spyware running), the Dr. Guard virus has infected my laptop.
I am using:
1. MS Windows XP Professional 32-bit SP3, and
2. MS Internet Explorer 8.
The rkill.com protocol ran okay, and various processes were apparently ended (though I continue to get sporadic pop-up infection notices from my resident CA Security suite).
All steps were followed according to the guide, however, in attempting (numerous times) to download the dot EXE file (from the Malwarebytes' EXE Download link), I consistently get an "Internet Explorer cannot display the webpage (http://mbam.malwarebytes.org/program/random.php)" from my browser. I tried typing in the address in its base form but that didn't work either. All other webpages open normally - so it is not a connectivity problem.
As a result, I have not been able to get MBAM started, my system is hovering on disaster, and I am not able to rid myself of this scourge!
Should the URL still be valid, could it mean that the virus is somehow preventing my browser from accessing the link?
Either way, I have no idea what to do next and hope that someone can be of assistance to me.
Edited by Orange Blossom, 15 March 2010 - 04:28 PM.
Move to AII. ~ OB