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My kids have destroyed my computer.


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3 replies to this topic

#1 jeff sanders

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Posted 14 March 2010 - 08:52 PM

Hello, I will start by saying I am a computer programmer and IT professional. Networking is my arena. I recently have had a problem with one my home PC's which is a DELL Optiplex 755. Windows XP Pro, 4 gb ram.

I came home yesterday and the computer will not boot up. The error is:
lsass.exe - Application failed to initialize properly (0xc0000005). blah blah blah

I asked my kids what the last thing they were doing on the computer and they said downloading songs with LimeWire. (This is the second time I've caught them using that frigging software!) Hey...at least they didn't lie???

I cannot boot. I cannot boot in safe mode. I cannot boot in safe mode with command prompt. I cannot boot from CD and I cannot boot from floppy. I created an XP restore on six floppies and it fails. It reboots continuously on the first disk. Every attempt I know of to restore this PC has failed. Even CTRL+F11 did not work.

Can anyone please give me a link to the magical lsass wand?

Thanks in advance,
Jeff Sanders


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#2 boopme

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Posted 14 March 2010 - 09:12 PM

Hello I am moving your topic to the Virus, Trojan, Spyware, and Malware Removal Logs someone will be along to help.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Elise

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Posted 20 March 2010 - 05:11 AM

OK this file is big Print these instruction out so that you know what you are doing

Two programs to download

First

ISOBurner this will allow you to burn OTLPE ISO to a cd and make it bootable. Just install the program, from there on in it is fairly automatic. Instructions

Second
  • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
  • When downloaded double click and this will then open ISOBurner to burn the file to CD
  • Reboot your system using the boot CD you just created.

    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to Use Safelist
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

regards, Elise


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#4 Elise

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Posted 28 March 2010 - 12:06 PM

Due to lack of activity, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


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