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Spyware affected Internet Explorer


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#1 Goodrebels

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Posted 14 March 2010 - 07:31 PM

I got the latest Facebook virus today. Used rkill and malwarebytes to clean things up. Now I can open IE and brouse to MSN and google but when I search for a subject and click on the link I get a blank screen.

Also I can't update Microsoft or any of the virus and spyware removal tools.


Any Idea what to do to correct this?

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#2 boopme

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Posted 14 March 2010 - 09:44 PM

Hello run these first.

FixExe.reg

FixExe.reg
....click Run when the box opens


RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Goodrebels

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Posted 15 March 2010 - 07:42 AM

Thanks

It will be this evening before I can get back to working on that PC. I'll post the results as requested.

#4 boopme

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Posted 15 March 2010 - 02:27 PM

Not a problem...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Goodrebels

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Posted 15 March 2010 - 06:00 PM

OK. Did everything per your directions. I can now access this site from the infected PC. Big progress

This is the malwarebytes log

Malwarebytes' Anti-Malware 1.44
Database version: 3861
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

3/15/2010 6:55:02 PM
mbam-log-2010-03-15 (18-55-02).txt

Scan type: Quick Scan
Objects scanned: 128172
Time elapsed: 3 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\windows\system32\erokosvc.dll (Worm.KoobFace) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cpqoko6 (Worm.KoobFace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\apto6ko (Worm.KoobFace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost\tapisrvs (Worm.KoobFace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\windows\system32\erokosvc.dll (Worm.KoobFace) -> Delete on reboot.
C:\windows\system32\drivers\imapioko.sys (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\rdr_1268567046.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\rdr_1268573007.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\rdr_1268574603.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\windows\bill103.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\windows\ligh (Koobface.Trace) -> Quarantined and deleted successfully.
C:\windows\lgo (Koobface.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\010112010146111103.xxe (Worm.KoobFace) -> Quarantined and deleted successfully.

#6 boopme

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Posted 15 March 2010 - 07:27 PM

Hi, Koob can be a real pain.. let's follow with these...
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Goodrebels

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Posted 16 March 2010 - 04:25 AM

Everything done.

Super log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/15/2010 at 11:31 PM

Application Version : 4.34.1000

Core Rules Database Version : 4679
Trace Rules Database Version: 2491

Scan type : Complete Scan
Total Scan Time : 00:49:37

Memory items scanned : 262
Memory threats detected : 0
Registry items scanned : 7744
Registry threats detected : 0
File items scanned : 116132
File threats detected : 0


Malwarebytes log:

Malwarebytes' Anti-Malware 1.44
Database version: 3861
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

3/16/2010 5:18:05 AM
mbam-log-2010-03-16 (05-18-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 259414
Time elapsed: 19 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


The PC is running good.

Thank you for all of your help.

Goodrebels

#8 boopme

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Posted 16 March 2010 - 10:42 AM

Nice we got it quick and clean.. Anything else that looks like trouble here?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Goodrebels

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Posted 16 March 2010 - 03:52 PM

Nothing that I can think of. The PC seems to work faster now that a lot of junk has been cleaned up.

From what I'm hearing from others getting started on this quickly made a lot of difference.

I will be keeping the anti-malware up to date and run it often.

Nothing like a lot of prevention on something like this.

Thanks again.

Goodrebels.

#10 boopme

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Posted 16 March 2010 - 04:00 PM

Yes, that was it.. the quicker the easier.
Scan everyweek after updating..

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Goodrebels

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Posted 17 March 2010 - 05:09 PM

Done. Again thanks for the help. Maybe we can avoid this in the future.

#12 boopme

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Posted 17 March 2010 - 06:56 PM

You're welcome from all of us here at BC. We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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