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Google hijack and Backdoor.Tidserv!inf


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7 replies to this topic

#1 ChopItUp

ChopItUp

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Posted 14 March 2010 - 02:52 PM

Hi. I'm trying to fix my wife's netbook (Asus Eee-PC ), which has been having problems for about three weeks now. Symantec antivirus began reporting the Backdoor.Tidserv!inf virus in C:\WINDOWS\system32\drivers\iaStor.sys, which it was unable to quarantine, repair, or delete.

Over the next few days the antivirus also found:
Packed.Generic.277 in the IE temporary internet files, which it quarantined;

Backdoor.Tidserv!inf in A0019180.sys in a system restore backup file, which was left alone;

Trojan Horse in C:\WINDOWS\Temp\jar_cache7342638351721136625.tmp and
Trojan Horse in C:\WINDOWS\Temp\jar_cache2696080665905946000.tmp, which were both left alone;

Trojan.ByteVerify in AppletX.class in C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\40\42123aa8-157f1421, which was quarantined;

Trojan.FakeAV in C:\Documents and Settings\NetworkService\Local Settings\Application Data\nehtmq\ekqnsftav.exe, which was left alone;

Trojan Horse in 6 files (all were similar to jar_cache7233775695597021845.tmp) in C:\WINDOWS\Temp\, which were left alone;

Trojan.Sasfis in C:\WINDOWS\system32\kemk.tuo, which was left alone;

Trojan.Sasfis in flash_10_4[1].exe in IE's Temporary internet files, which it quarantined;

Trojan.FakeAV in C:\WINDOWS\Temp\e.exe, which it quarantined;

Trojan.Sasfis in E.tmp and F.tmp in C:\WINDOWS\Temp\, which it quarantined;

Trojan.FakeAV in C:\WINDOWS\Temp\juOo.exe, which it quarantined.

At this point I turned off system-restore, booted in safe mode, ran Spybot S&D and did a full virus scan, which seemed to take care of everything. The computer ran fine for a week.

Then yesterday the antivirus reported:
Trojan.Gen in C:\WINDOWS\system32\qtplugin.exe, which was left alone.
I rebooted in safe mode and the antivirus quarantined it.

Then I noticed that every time a Google search was done, a result link when clicked would lead to some other site instead of the actual search result.

Spybot S&D and Symantec Antivirus were both unable to find anything.

Now today the antivirus is again reporting Backdoor.Tidserv!inf in C:\WINDOWS\system32\drivers\iaStor.sys.

As instructed, I ran DDS and GMER. DDS scanned fine, but GMER crashed during its scan. I tried it a second time and got the same result.

On to the logs:

DDS (Ver_09-12-01.01) - NTFSx86
Run by TammyS at 12:08:33.50 on Sun 03/14/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.511 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\ICQ6.5\ICQ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\TammyS\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://mail.google.com/mail/?shva=1#label/ffof.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ICQ] "c:\program files\icq6.5\ICQ.exe" silent
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [maahttkg] c:\documents and settings\networkservice\local settings\application data\nehtmq\ekqnsftav.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\zoneal~1.lnk - c:\program files\zone labs\zonealarm\zonealarm.exe
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6.5\ICQ.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tammys\applic~1\mozilla\firefox\profiles\uv8uo3mr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/home.php?filter=lf|http://www.hln.org/index.php?title=Main_Page|http://www.hln.org/forumb/index.php|http://www.myspace.com/|https://ia50.callsteward.com/login.php#|https://mail.google.com/mail/?shva=1#inbox|http://facefulloffun.com/
FF - prefs.js: keyword.URL - hxxp://search.icq.com/search/afe_results.php?ch_id=afex&q=
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: d:\program files\adobe\acrobat 6.0\acrobat\browser\nppdf32.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin7.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-5 55152]
R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2003-5-2 30208]
R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
R2 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-8-1 141752]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 L1c;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-27 49664]
R3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100313.002\NAVENG.sys [2010-3-13 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100313.002\NAVEX15.sys [2010-3-13 1324720]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-3-16 39296]
S3 1351797;1351797;\??\c:\windows\system32\drivers\1351797.sys --> c:\windows\system32\drivers\1351797.sys [?]
S3 1517X17;1517X17;\??\c:\windows\system32\drivers\1517x17.sys --> c:\windows\system32\drivers\1517X17.sys [?]
S3 1Y40200;1Y40200;\??\c:\windows\system32\drivers\1y40200.sys --> c:\windows\system32\drivers\1Y40200.sys [?]
S3 2006e71;2006e71;\??\c:\windows\system32\drivers\2006e71.sys --> c:\windows\system32\drivers\2006e71.sys [?]
S3 266Npf1;266Npf1;\??\c:\windows\system32\drivers\266npf1.sys --> c:\windows\system32\drivers\266Npf1.sys [?]
S3 2F9K60F;2F9K60F;\??\c:\windows\system32\drivers\2f9k60f.sys --> c:\windows\system32\drivers\2F9K60F.sys [?]
S3 2gU266Y;2gU266Y;\??\c:\windows\system32\drivers\2gu266y.sys --> c:\windows\system32\drivers\2gU266Y.sys [?]
S3 3l868C9;3l868C9;\??\c:\windows\system32\drivers\3l868c9.sys --> c:\windows\system32\drivers\3l868C9.sys [?]
S3 46664pQ;46664pQ;\??\c:\windows\system32\drivers\46664pq.sys --> c:\windows\system32\drivers\46664pQ.sys [?]
S3 60hLY11;60hLY11;\??\c:\windows\system32\drivers\60hly11.sys --> c:\windows\system32\drivers\60hLY11.sys [?]
S3 808X17O;808X17O;\??\c:\windows\system32\drivers\808x17o.sys --> c:\windows\system32\drivers\808X17O.sys [?]
S3 82b399G;82b399G;\??\c:\windows\system32\drivers\82b399g.sys --> c:\windows\system32\drivers\82b399G.sys [?]
S3 9373f91;9373f91;\??\c:\windows\system32\drivers\9373f91.sys --> c:\windows\system32\drivers\9373f91.sys [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-5-5 1684736]
S3 B1E75m9;B1E75m9;\??\c:\windows\system32\drivers\b1e75m9.sys --> c:\windows\system32\drivers\B1E75m9.sys [?]
S3 C8K177n;C8K177n;\??\c:\windows\system32\drivers\c8k177n.sys --> c:\windows\system32\drivers\C8K177n.sys [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 G7133h1;G7133h1;\??\c:\windows\system32\drivers\g7133h1.sys --> c:\windows\system32\drivers\G7133h1.sys [?]
S3 gT2T999;gT2T999;\??\c:\windows\system32\drivers\gt2t999.sys --> c:\windows\system32\drivers\gT2T999.sys [?]
S3 O2064u5;O2064u5;\??\c:\windows\system32\drivers\o2064u5.sys --> c:\windows\system32\drivers\O2064u5.sys [?]
S3 q317K95;q317K95;\??\c:\windows\system32\drivers\q317k95.sys --> c:\windows\system32\drivers\q317K95.sys [?]
S3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [2009-5-5 232872]
S3 v31Y1nA;v31Y1nA;\??\c:\windows\system32\drivers\v31y1na.sys --> c:\windows\system32\drivers\v31Y1nA.sys [?]
S4 cdawdm;CDAWDM;c:\windows\system32\drivers\cdawdm.sys --> c:\windows\system32\drivers\CDAWDM.sys [?]

=============== Created Last 30 ================

2010-03-14 08:15:05 0 ----a-w- c:\documents and settings\tammys\defogger_reenable
2010-03-14 07:30:18 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-03-10 03:35:02 54156 ---ha-w- c:\windows\QTFont.qfn
2010-03-10 03:35:02 1409 ----a-w- c:\windows\QTFont.for
2010-02-28 04:31:12 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-02-28 04:31:12 1324 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-03-14 18:04:43 327192 ----a-w- c:\windows\system32\drivers\iaStor.sys
2010-03-14 17:54:14 327192 ----a-w- c:\windows\system32\drivers\iaStor.sys.old2
2010-03-14 17:44:13 327192 ----a-w- c:\windows\system32\drivers\iaStor.sys.old1
2010-03-14 07:29:56 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-03-06 22:32:19 327192 ----a-w- c:\windows\system32\drivers\iaStor.sys.old
2010-01-05 10:00:29 832512 ----a-w- c:\windows\system32\wininet.dll
2010-01-05 10:00:21 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-01-05 10:00:20 17408 ----a-w- c:\windows\system32\corpol.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-07 21:49:16 464 ----a-w- c:\program files\Shortcut to BICYCLE on Athlon64 X2 2400 (Main-box).lnk
2009-05-05 16:49:15 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-08-02 09:23:04 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009080220090803\index.dat
2009-08-02 09:23:04 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-08-02 09:23:04 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-08-02 09:23:04 16384 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 12:11:02.59 ===============

Attached Files



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#2 Blind Faith

Blind Faith

  • Malware Response Team
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Posted 16 March 2010 - 01:49 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 ChopItUp

ChopItUp
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  • Local time:11:07 PM

Posted 16 March 2010 - 04:16 PM

Great, thank you!! thumbup2.gif

Here's the new logs. I think I incorrectly followed the directions with the GMER scan before. It ran successfully this time.


DDS (Ver_09-12-01.01) - NTFSx86
Run by TammyS at 12:42:38.18 on Tue 03/16/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.457 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\TammyS\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://mail.google.com/mail/?shva=1#label/ffof.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ICQ] "c:\program files\icq6.5\ICQ.exe" silent
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [maahttkg] c:\documents and settings\networkservice\local settings\application data\nehtmq\ekqnsftav.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\zoneal~1.lnk - c:\program files\zone labs\zonealarm\zonealarm.exe
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6.5\ICQ.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tammys\applic~1\mozilla\firefox\profiles\uv8uo3mr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/home.php?filter=lf|http://www.hln.org/index.php?title=Main_Page|http://www.hln.org/forumb/index.php|http://www.myspace.com/|https://ia50.callsteward.com/login.php#|https://mail.google.com/mail/?shva=1#inbox|http://facefulloffun.com/
FF - prefs.js: keyword.URL - hxxp://search.icq.com/search/afe_results.php?ch_id=afex&q=
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: d:\program files\adobe\acrobat 6.0\acrobat\browser\nppdf32.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin7.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-5 55152]
R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2003-5-2 30208]
R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
R2 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-8-1 141752]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 L1c;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-27 49664]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-3-16 39296]
S3 1351797;1351797;\??\c:\windows\system32\drivers\1351797.sys --> c:\windows\system32\drivers\1351797.sys [?]
S3 1517X17;1517X17;\??\c:\windows\system32\drivers\1517x17.sys --> c:\windows\system32\drivers\1517X17.sys [?]
S3 1Y40200;1Y40200;\??\c:\windows\system32\drivers\1y40200.sys --> c:\windows\system32\drivers\1Y40200.sys [?]
S3 2006e71;2006e71;\??\c:\windows\system32\drivers\2006e71.sys --> c:\windows\system32\drivers\2006e71.sys [?]
S3 266Npf1;266Npf1;\??\c:\windows\system32\drivers\266npf1.sys --> c:\windows\system32\drivers\266Npf1.sys [?]
S3 2F9K60F;2F9K60F;\??\c:\windows\system32\drivers\2f9k60f.sys --> c:\windows\system32\drivers\2F9K60F.sys [?]
S3 2gU266Y;2gU266Y;\??\c:\windows\system32\drivers\2gu266y.sys --> c:\windows\system32\drivers\2gU266Y.sys [?]
S3 3l868C9;3l868C9;\??\c:\windows\system32\drivers\3l868c9.sys --> c:\windows\system32\drivers\3l868C9.sys [?]
S3 46664pQ;46664pQ;\??\c:\windows\system32\drivers\46664pq.sys --> c:\windows\system32\drivers\46664pQ.sys [?]
S3 60hLY11;60hLY11;\??\c:\windows\system32\drivers\60hly11.sys --> c:\windows\system32\drivers\60hLY11.sys [?]
S3 808X17O;808X17O;\??\c:\windows\system32\drivers\808x17o.sys --> c:\windows\system32\drivers\808X17O.sys [?]
S3 82b399G;82b399G;\??\c:\windows\system32\drivers\82b399g.sys --> c:\windows\system32\drivers\82b399G.sys [?]
S3 9373f91;9373f91;\??\c:\windows\system32\drivers\9373f91.sys --> c:\windows\system32\drivers\9373f91.sys [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-5-5 1684736]
S3 B1E75m9;B1E75m9;\??\c:\windows\system32\drivers\b1e75m9.sys --> c:\windows\system32\drivers\B1E75m9.sys [?]
S3 C8K177n;C8K177n;\??\c:\windows\system32\drivers\c8k177n.sys --> c:\windows\system32\drivers\C8K177n.sys [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 G7133h1;G7133h1;\??\c:\windows\system32\drivers\g7133h1.sys --> c:\windows\system32\drivers\G7133h1.sys [?]
S3 gT2T999;gT2T999;\??\c:\windows\system32\drivers\gt2t999.sys --> c:\windows\system32\drivers\gT2T999.sys [?]
S3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100316.003\NAVENG.sys [2010-3-16 84912]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100316.003\NAVEX15.sys [2010-3-16 1324720]
S3 O2064u5;O2064u5;\??\c:\windows\system32\drivers\o2064u5.sys --> c:\windows\system32\drivers\O2064u5.sys [?]
S3 q317K95;q317K95;\??\c:\windows\system32\drivers\q317k95.sys --> c:\windows\system32\drivers\q317K95.sys [?]
S3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [2009-5-5 232872]
S3 v31Y1nA;v31Y1nA;\??\c:\windows\system32\drivers\v31y1na.sys --> c:\windows\system32\drivers\v31Y1nA.sys [?]
S4 cdawdm;CDAWDM;c:\windows\system32\drivers\cdawdm.sys --> c:\windows\system32\drivers\CDAWDM.sys [?]

=============== Created Last 30 ================

2010-03-14 08:15:05 0 ----a-w- c:\documents and settings\tammys\defogger_reenable
2010-03-14 07:30:18 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-03-10 03:35:02 54156 ---ha-w- c:\windows\QTFont.qfn
2010-03-10 03:35:02 1409 ----a-w- c:\windows\QTFont.for
2010-02-28 04:31:12 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-02-28 04:31:12 1324 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-03-16 19:41:23 327192 ----a-w- c:\windows\system32\drivers\iaStor.sys
2010-03-14 07:29:56 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-05 10:00:29 832512 ----a-w- c:\windows\system32\wininet.dll
2010-01-05 10:00:21 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-01-05 10:00:20 17408 ----a-w- c:\windows\system32\corpol.dll
2009-12-07 21:49:16 464 ----a-w- c:\program files\Shortcut to BICYCLE on Athlon64 X2 2400 (Main-box).lnk
2009-05-05 16:49:15 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-08-02 09:23:04 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009080220090803\index.dat
2009-08-02 09:23:04 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-08-02 09:23:04 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-08-02 09:23:04 16384 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 12:44:41.39 ===============

Attached Files



#4 Blind Faith

Blind Faith

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Posted 16 March 2010 - 04:38 PM

Hello ChopItUp ! welcome.gif

I am Blind Faith or Elle(it's easier to remember,I think) and I will help you with your malware related problems.
As you can see I am still a trainee and that means my work is revised by a coach.
Therefore, it will take a bit longer for me to reply.
So don't be impatient because I won't leave your case suspended in the air,waiting forever.

NOTE: Do not make any type of changes to your system during the cleaning process.The steps you are following are based on strict information from your system.So changes which I did not give instructions for are not recommended.

I will need some time to research the files on your system so please click the Options button at the top bar of this topic and Track this Topic, where you should choose email notifications to know when I replied.



During the cleaning process many files may be hidden so please unhide them by following the instructions listed here: How to show hidden files and folders.

Remember to check your topic for new replies.

Probably, it will take a couple of days until the next reply but after that everything will go faster.

Also please let me know if you still need help after you have read this.



Elle





Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#5 ChopItUp

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Posted 16 March 2010 - 07:21 PM

Hi Elle,

Thank you so much for taking on this task!

I now have all the hidden files visible and I'm tracking this topic. I'll just leave the infected computer off until I'm given instructions for the next step to take.

I'm eagerly awaiting your further assistance, but I promise to be patient. ;-)

-ChopItUp

#6 Blind Faith

Blind Faith

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Posted 17 March 2010 - 03:39 AM

Hi smile.gif ,


One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.



If you decide to continue the cleaning process :

1. Please Download ComboFix
Here is a Tutorial on using ComboFix: A guide and tutorial on using ComboFix
  • Save it to your Desktop
  • Do NOT run ComboFix yet
  • Here is an alternative link to download ComboFix, if the above one is not working for you:
2. Disable Your AntiVirus and AntiSpyware Programs
  • You should be able to Right-Click on the program's icon in the System Tray and get an option to shut-down/disable each program.
  • These programs may interfere with our fix. We will re-enable them when we are done.
3. Double click on ComboFix.exe that you just saved to your Desktop
  • Follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. The Recovery Console will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • It is strongly recommended to have the Recovery Console installed on your machine before doing any malware removal.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

NOTE: If the Microsoft Windows Recovery Console is already installed, you will not receive a prompt from ComboFix regarding the Recovery Console.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
4. Re-enable Your AntiVirus and AntiSpyware Programs That You Disabled in Step 2.

5. What I need in Your Next Reply:
  • ComboFix.txt



Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#7 ChopItUp

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Posted 17 March 2010 - 07:37 PM

Hmmmm......Ok. That's not the answer I wanted, but of course that's not your fault. Scrubbing the hard drive and reinstalling everything does make a lot of sense in this case, so that's the route I will take. After all, I want to make absolutely sure that the infection is eliminated.

Thanks again for your help, Elle. It is truly appreciated! clapping.gif

-ChopItUp

#8 Farbar

Farbar

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Posted 18 March 2010 - 01:08 PM

You are most welcome. smile.gif

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.




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