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Hard Drive Full?


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#1 TR76

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Posted 14 March 2010 - 02:10 PM

I have the a1710n Pavillion Desktop with a 300gb hard drive. Recently, I got a message saying that my hd was almost full - 291gb. So I went into windows explorer and looked around to see what was using up so much memory. I found about 20gb (at the most) in iTunes files between the software and music, another 2gb in photos and the add/remove program window shows about 2gb in installed programs. I have very few text documents saved, so I know it's not that. I uninstalled anything that was no longer being used or a one-time type program. I did a disk cleanup but that only freed up less than 1gb. We run antivirus and spyware programs regularly, however, I did pick up some infected files via a Malwarebytes scan last month...

So, my question is this: if I can't find what's using all my memory the conventional ways, how do I know what is it and get rid of it? Could it be spyware or malware files clogging up my memory? I read up on some troubleshooting for the performance issue we've been having - it's slooooow due to the lack of memory - and it mentioned paging files but I can't imagine that there's more than 275gb of paging files being stored somewhere. I cleared out all my temp internet and other files, as well. Now the computer won't even launch iTunes or any programs and I get the error that the hard drive is full. I run Spy Sweeper regularly and have even added Malwarebytes to try and remedy the problem. We have an up to date subscription to Trend Antivirus as well so I thought I've been doing my part to keep this problem at bay, if it is malware or spyware.

I was wondering, until I get this resolved, can I buy external hard drive and will that be a short term fix so I can at least run iTunes?

Any ideas on what it might be?

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#2 cryptodan

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Posted 14 March 2010 - 02:12 PM

You can try this: http://www.softpedia.com/get/System/System...-Reporter.shtml

#3 TR76

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Posted 14 March 2010 - 09:32 PM

I cannot download anymore programs, it won't even let me open iTunes because there is no memory left somehow. I had 291gb full two weeks ago, and all of the sudden now it has none left. I have not downloaded anything new, either.

#4 Aus Smithy

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Posted 15 March 2010 - 02:39 AM

Suggest you try Safe Mode and clean up a bit more than the standard Disk Cleanup as follows:
Open COMPUTER, Right click on C: Drive, Select PROPERTIES, Hit DISK CLEANUP and let it do its work. When the results come back Select the MORE OPTIONS tab at the top and then hit CLEAN UP under the System Restore and Shadow Copies heading. Then keep selecting Delete and OK until it has cleaned everything up. You should then Defragment your C: Drive.
If this gives you more space than you've been getting try downloading TreeSize Free - this gives you a pretty good view of what is using space on your HDD.
Don't get confused about HDD space and memory - they are two different things.
It would be useful to give us the messages you are getting.

#5 TR76

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Posted 15 March 2010 - 07:36 AM

It's hdd space Im out of, I should have stated that correctly. I will try what you suggested and then repost my results. Thanks!

#6 TR76

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Posted 28 March 2010 - 04:45 PM

Ok, I ran disk cleanup in safe mode but I did not get a "more options" tab. I used the Help program to search for it and still no luck finding this. I want to say I saw it while in regular operating mode the first time I ran disk cleanup though. Is it safe to run out of safe mode?

#7 Aus Smithy

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Posted 30 March 2010 - 01:44 AM

TR76,
Assuming you are using Windows 7 - when you run DiskCleanup you should see a box in the lower left corner which says "Clean up system Files" - select this and then the More Options Tab will be seen.

#8 TR76

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Posted 30 March 2010 - 10:29 AM

I'm actually using Windows Vista Home Premium...

#9 Aus Smithy

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Posted 01 April 2010 - 02:05 AM

Sorry, I'm on Windows 7 and that's where the More Options tab is found.
I thought in Vista it was there all the time - are you using Run as Administrator when running Disk Cleanup?




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