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Vista system in reboot cycle when I shut down


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#1 geno368

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Posted 14 March 2010 - 10:20 AM

I am on a Dell running Vista home premium (sp2) and when I try to shutdown, it starts the process and then goes straight to reboot. What should I do to fix...? Thanks

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#2 garmanma

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Posted 14 March 2010 - 11:59 AM

Open your Device Manager:
http://www.bleepingcomputer.com/forums/t/42244/how-to-access-the-device-manager/
Click on all of the +'s and look for yellow exclamation points, question marks, or X's
That would indicate a problematic driver

Also check for errors in the Event Viewer for events that happen around the same time as the problem
http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
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