Anytime you come across a suspicious file for which you cannot find any information about, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to Jotti's virusscan
. In the "File to upload & scan
" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.Zero-byte files
are typically created when a file transfer does not complete successfully. This may happen when a file is downloaded via the Web or an FTP client, or when an e-mail attachment is not transmitted correctly. The result may be a file that has a name but no data. Since zero-byte files are usually corrupted and do not contain any data, they cannot be opened and in some cases can be difficult to delete. When attempting to do so, you might receive an error that says, "Cannot delete file
", Cannot read from source file or disk
" or a similar message. If this happens, you will need to use a program like DelinvFile
or another file utility program to remove the file.
Malwarebytes Anti-Malware has a built-in FileAssassin
feature for removing stubborn malware or other malicious files that it did not detect.
-- If the file returns, then you probably have other malware on your system which is protecting or regenerating it.
- Go to the "More Tools" tab and click on the "Run Tool" button
- Browse to the location of the file(s) to remove using the drop down box next to "Look in:" at the top.
- When you find the file, click on it to highlight, then select Open.
- You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
- If removal did not require a reboot, you will receive a message indicating the file was deleted successfully.
- Click Ok and exit MBAM.
- If prompted to reboot, then do so immediately.
Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to serious problems with your operating system.