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Computer is very slow! (All logs in Preperation Guide are here)


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8 replies to this topic

#1 drew23

drew23

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  • Local time:11:40 PM

Posted 14 March 2010 - 06:39 AM

Hello,

My computer has been acting up and has been very slow lately. I'm not sure what the problem is or how I can get this fixed. I am assuming that I am infected with something. I have already ran CCleaner, Disk Defrag, removed unnecessary programs, etc. But my computer is still very slow! Please help me out!

P.S. HiJackThis wasn't mentioned in the Preparation Guide, but I included a log of a HiJackThis scan that I just ran in case it helps solve my problem.

DDS Log:

CODE
DDS (Ver_09-12-01.01) - NTFSx86  
Run by Owner at 22:51:41.65 on Sat 03/13/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.1013.329 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)   {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated)   {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
svchost.exe
c:\docume~1\owner~1.sta\locals~1\temp\cdm\{6ef4ae1b-ebf9-4742-9a23-63f3b552584d}\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Key Metric Software\FolderSizes 4\FolderSizes.exe
C:\Program Files\Auslogics\Auslogics Disk Defrag\DiskDefrag.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Documents and Settings\Owner.STANNEART\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_0_0
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DbCmd] c:\windows\system32\vmpgdizc.exe
uRun: [AplSrvAdm] c:\windows\system32\luzevqlk.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; Windows-Media-Player/10.00.00.3990; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.miniclip.com/games/offroad-4x4/en/"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [readericon] c:\program files\digital media reader\readericon45G.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_11\bin\jusched.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
dRun: [Power2GoExpress] NA
StartupFolder: c:\docume~1\owner~1.sta\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_11\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1    www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-29 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-29 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-29 108552]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-9-29 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-9-29 96408]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-9-29 735960]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe --> c:\progra~1\avg\avg8\avgemc.exe [?]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe --> c:\progra~1\avg\avg8\avgwdsvc.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-10 135664]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-5-18 30192]

=============== Created Last 30 ================

2010-03-14 04:17:31    0    d-----w-    c:\docume~1\owner~1.sta\applic~1\Auslogics
2010-03-14 04:17:25    0    d-----w-    c:\program files\Auslogics
2010-03-14 04:06:12    0    d-----w-    c:\program files\Sure Delete
2010-03-14 03:51:51    0    d-----w-    c:\program files\Key Metric Software
2010-03-14 03:51:51    0    d-----w-    c:\program files\common files\Key Metric Software
2010-03-13 23:16:35    0    d-----w-    c:\program files\CCleaner
2010-03-13 22:51:22    0    d-----w-    c:\program files\ESET
2010-03-13 22:44:41    0    d-----w-    c:\program files\uTorrent
2010-03-13 22:44:20    0    d-----w-    c:\docume~1\owner~1.sta\applic~1\uTorrent
2010-03-10 03:50:41    0    d-----w-    c:\docume~1\owner~1.sta\applic~1\Facebook

==================== Find3M  ====================

2010-01-05 10:00:29    832512    ----a-w-    c:\windows\system32\wininet.dll
2010-01-05 10:00:21    78336    ----a-w-    c:\windows\system32\ieencode.dll
2010-01-05 10:00:20    17408    ----a-w-    c:\windows\system32\corpol.dll
2009-12-25 19:10:03    42792    ---ha-w-    c:\windows\system32\mlfcache.dat
2009-12-16 12:58:04    343040    ----a-w-    c:\windows\system32\mspaint.exe
2009-12-14 07:35:35    33280    ----a-w-    c:\windows\system32\csrsrv.dll
2008-10-08 02:24:50    18268    ----a-w-    c:\program files\common files\wyrivecyh.dll
2008-10-08 02:24:50    14828    ----a-w-    c:\program files\common files\utybacufo.exe
2008-10-08 02:24:50    12584    ----a-w-    c:\program files\common files\ufawy.exe
2008-10-08 02:24:50    12084    ----a-w-    c:\program files\common files\apebejo.dl

============= FINISH: 22:52:26.51 ===============


Attached is the other file that was provided along with the DDS.

GMER Log:
Side Note: The GMER scanner has been going for almost 6 hours now... I'm not sure if that is normal but I decided to save it in the middle of a scan and post it up on here. I will let it continue to scan through the night. It is 4:48am right now so I wanted to get this thread posted before I go to bed hoping that the full GMER log will not be needed. If it is, then hopefully it will be done in the morning and I can post the full log.

CODE
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-03-14 04:35:41
Windows 5.1.2600 Service Pack 2
Running: gmer.exe; Driver: C:\DOCUME~1\OWNER~1.STA\LOCALS~1\Temp\awrdypog.sys


---- System - GMER 1.0.15 ----

SSDT            856958A0                                                                                         ZwAssignProcessToJobObject
SSDT            85694CB0                                                                                         ZwOpenProcess
SSDT            856950D0                                                                                         ZwOpenThread
SSDT            856956D0                                                                                         ZwSuspendProcess
SSDT            856954F0                                                                                         ZwSuspendThread
SSDT            85694EE0                                                                                         ZwTerminateProcess
SSDT            85695310                                                                                         ZwTerminateThread

---- Devices - GMER 1.0.15 ----

AttachedDevice  \FileSystem\Ntfs \Ntfs                                                                           eamon.sys (Amon monitor/ESET)
AttachedDevice  \Driver\Tcpip \Device\Ip                                                                         avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice  \Driver\Kbdclass \Device\KeyboardClass0                                                          arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)
AttachedDevice  \Driver\Kbdclass \Device\KeyboardClass1                                                          arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)
AttachedDevice  \Driver\Tcpip \Device\Tcp                                                                        avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice  \Driver\Tcpip \Device\Tcp                                                                        epfwtdir.sys (ESET Antivirus Network Redirector/ESET)
AttachedDevice  \Driver\Tcpip \Device\Udp                                                                        avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice  \Driver\Tcpip \Device\Udp                                                                        epfwtdir.sys (ESET Antivirus Network Redirector/ESET)
AttachedDevice  \Driver\Tcpip \Device\RawIp                                                                      avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice  \Driver\Tcpip \Device\RawIp                                                                      epfwtdir.sys (ESET Antivirus Network Redirector/ESET)
AttachedDevice  \FileSystem\Fastfat \Fat                                                                         fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice  \FileSystem\Fastfat \Fat                                                                         eamon.sys (Amon monitor/ESET)

---- Threads - GMER 1.0.15 ----

Thread          System [4:412]                                                                                   85693930

---- Registry - GMER 1.0.15 ----

Reg             HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher@TracesProcessed                     44
Reg             HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\27\Shell@WFlags                                 2
Reg             HKCU\Software\Microsoft\Windows\ShellNoRoam\Bags\27\Shell@ShowCmd                                3

---- Disk sectors - GMER 1.0.15 ----

Disk            \Device\Harddisk0\DR0                                                                            sector 59: copy of MBR

---- Files - GMER 1.0.15 ----

File            C:\Program Files\Trend Micro                                                                     0 bytes
File            C:\Program Files\Trend Micro\HijackThis                                                          0 bytes
File            C:\Program Files\Trend Micro\HijackThis\HijackThis.exe                                           396288 bytes executable
File            C:\Program Files\Trend Micro\HijackThis\hijackthis.log                                           11767 bytes
File            C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP1098\A0308753.dll  9370 bytes
File            C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP1098\A0308749.dll  926 bytes
File            C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP1098\A0308750.dll  9370 bytes
File            C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP1098\A0308751.dll  132096 bytes executable
File            C:\System Volume Information\_restore{593F298F-B7D6-4A3D-A260-6D7E68E3F587}\RP1098\A0308752.cat  9370 bytes
File            C:\WINDOWS\$NtUninstallKB974571_0$                                                               0 bytes
File            C:\WINDOWS\$NtUninstallKB974571_0$\msasn1.dll                                                    57344 bytes executable
File            C:\WINDOWS\$NtUninstallKB974571_0$\spuninst                                                      0 bytes
File            C:\WINDOWS\$NtUninstallKB974571_0$\spuninst\spuninst.exe                                         231288 bytes executable
File            C:\WINDOWS\$NtUninstallKB974571_0$\spuninst\spuninst.inf                                         17594 bytes
File            C:\WINDOWS\$NtUninstallKB974571_0$\spuninst\spuninst.txt                                         422 bytes
File            C:\WINDOWS\$NtUninstallKB974571_0$\spuninst\updspapi.dll                                         382840 bytes executable


I also think my Internet Explorer may be infected? It crashes a lot...

Any help is appreciated! Thanks!

Attached Files



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#2 m0le

m0le

    Can U Dig It?


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Posted 16 March 2010 - 08:51 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 drew23

drew23
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Posted 19 March 2010 - 06:12 AM

Hey m0le...

I am here! I went ahead and subscribed to this topic and will be looking forward to your help.

Thanks!

#4 m0le

m0le

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Posted 19 March 2010 - 03:48 PM

Slow PCs don't automatically indicate malware but there are some entries which we need to remove.

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

We need to execute an OTM script
  1. Please download OTM by OldTimer and save it to your desktop.
  2. Double click the icon on your desktop.
  3. Paste the following code under the area. Do not include the word "Code".
    CODE
    :Reg
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AplSrvAdm"=-
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DbCmd"=-
    :Files
    c:\windows\system32\vmpgdizc.exe
    c:\windows\system32\luzevqlk.exe
    :Commands
    [EmptyTemp]
  4. Push the large button.
  5. OTM may ask to reboot the machine. Please do so if asked.
  6. Copy/Paste the contents under the line here in your next reply.
  7. If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post the OTM log.


Then run MBAM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

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#5 drew23

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Posted 19 March 2010 - 07:54 PM

Hey,

Thanks for helping me out... as requested, here are the logs:

OTM Script:

CODE
All processes killed
========== REGISTRY ==========
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\AplSrvAdm not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\DbCmd not found.
========== FILES ==========
File/Folder c:\windows\system32\vmpgdizc.exe not found.
File/Folder c:\windows\system32\luzevqlk.exe not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Colt
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 89581168 bytes
->Java cache emptied: 12133098 bytes
->FireFox cache emptied: 31681770 bytes
->Flash cache emptied: 32951 bytes

User: Default User
->Temp folder emptied: 49152 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 65716 bytes
->Temporary Internet Files folder emptied: 14268735 bytes

User: Maci
->Temp folder emptied: 15265478 bytes
->Temporary Internet Files folder emptied: 19395991 bytes
->Java cache emptied: 12118713 bytes
->Apple Safari cache emptied: 2036264 bytes
->Flash cache emptied: 50551 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 1982462 bytes

User: Owner

User: Owner.STANNEART
->Temp folder emptied: 68645322 bytes
->Temporary Internet Files folder emptied: 77646753 bytes
->Java cache emptied: 12118713 bytes
->FireFox cache emptied: 44562971 bytes
->Apple Safari cache emptied: 183571882 bytes
->Flash cache emptied: 48345 bytes

User: Summer

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 41585 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 229619 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 23994404 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33257 bytes
RecycleBin emptied: 8338693 bytes

Total Files Cleaned = 589.00 mb


OTM by OldTimer - Version 3.1.10.1 log created on 03192010_174332

Files moved on Reboot...
C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\Google Toolbar\GoogleToolbarWelcome.log moved successfully.
File C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\~DFEA3E.tmp not found!
File C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\~DFEA4C.tmp not found!
File C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\~DFEAB5.tmp not found!
File C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\~DFEAC3.tmp not found!
File C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\~DFEBCA.tmp not found!
File C:\Documents and Settings\Owner.STANNEART\Local Settings\Temp\~DFEBD8.tmp not found!
C:\Documents and Settings\Owner.STANNEART\Local Settings\Temporary Internet Files\Content.IE5\CI46INLS\ads[1].htm moved successfully.
C:\Documents and Settings\Owner.STANNEART\Local Settings\Temporary Internet Files\Content.IE5\CI46INLS\iframe[1].htm moved successfully.
C:\Documents and Settings\Owner.STANNEART\Local Settings\Temporary Internet Files\Content.IE5\19X5UYF7\ads[3].htm moved successfully.
C:\Documents and Settings\Owner.STANNEART\Local Settings\Temporary Internet Files\Content.IE5\19X5UYF7\topic302470[2].htm moved successfully.
C:\Documents and Settings\Owner.STANNEART\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...


And the other...

Malwarebyte's Anti-Malware:

CODE
Malwarebytes' Anti-Malware 1.44
Database version: 3886
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/19/2010 5:36:47 PM
logfile

Scan type: Full Scan (C:\|)
Objects scanned: 288729
Time elapsed: 1 hour(s), 14 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\forceclassiccontrolpanel (Hijack.ControlPanelStyle) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Let me know what else I need to do!

Thanks again. smile.gif

#6 m0le

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Posted 19 March 2010 - 08:47 PM

Can you run MBAM again but make sure that everything is checked, and click Remove Selected

At the moment all MBAM did was detect the malicious items.


After that please run ESET

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Let me know how the PC is running now.
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#7 drew23

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Posted 24 March 2010 - 03:16 AM

Hey,

The ESET OnlineScan said I was clean, and I didn't have any option to see "List of found threats". I'm assuming I didn't get that option because there weren't any threats?

Anyway, I am starting to believe that the computer may be running slow because it has 1 gig of RAM? I went ahead and purchased 1 more gig of RAM, hoping that it will go a little faster.

Any other ideas on how to get my computer to run faster would be greatly appreciated. All around it is just super slow at doing simple tasks, like going to "My Computer", or even opening programs like Internet Explorer.

m0le, I appreciate your help, and any other information, tips, or advice you can give me would be greatly appreciated.

Thanks!

#8 m0le

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Posted 24 March 2010 - 07:18 PM

I recommend that you read this tutorial on the site which explains what you can do to speed up your PC. This gets great results from previous experience but go through it carefully.

StartupLite is particularly good for killing slow boots.


Let's clear up what we've done.

You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Please download ATF Cleaner by Atribune.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main "Select Files to Delete" choose: Select All.
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

If you are using Firefox and this has caused page loading problems then please clear your private data. To do this go
to the Tools menu, select Clear Private Data, and then check Cache. Click Clear Private Data Now.

This could also be Clear Recent History or similar

Then close Firefox and then reopen it.


Old versions of Java are big doors to malware. JavaRa removes them and updates your version to the most current.

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

    Please make sure you turn on the Java Automatic Update Feature

    Then you will not have to remember to update it when Java introduces a new version.
    Java is updated very frequently, and the old versions are malware magnets.

    Note: This feature is available only on Windows XP, 2003, 2000 (SP2 or higher) and set by default for these operating systems.

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it drew23, good luck sorting out the slow problem. Happy surfing!

Cheers.

m0le
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#9 m0le

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Posted 30 March 2010 - 02:02 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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