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FREEEEZE


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#1 whymelord

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Posted 14 March 2010 - 05:53 AM

okay so when I boot up my computer with in 3 - 5 minutes my computer freezes...I am not talking about Freeze for a second then keep going. I am talking about everything freezes mouse wont move task manager wont come up or anything. I left it like that one time it happend to see if it would ever start working again and no. I have to manually unplug it to get it to work all the usb stops responding and everything. I thought it might be over heating so I took every thing apart and blew it out with air. didn't help I put a box fan on low and let it blow in it to keep it cool to see if that would help no. I am currently in Safe mode and it seems to be not freezing I ran a virus scan three times and nothing has shown up. I am completely at a loss here. Does anyone know what is going on?

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name OWNER-67P7ZEE2I
System Manufacturer Dell Computer Corporation
System Model OptiPlex GX270
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2394 Mhz
BIOS Version/Date Dell Computer Corporation A06, 9/29/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name OWNER-67P7ZEE2I\Administrator
Time Zone Central Daylight Time
Total Physical Memory 896.00 MB
Available Physical Memory 571.14 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.55 GB
Page File C:\pagefile.sys

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#2 hamluis

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Posted 14 March 2010 - 08:24 AM

Download and install BlueScreenView - http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click the BlueScreenView.exe file to run the program.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

You should also check Event Viewer for errors noted which correspond to the approximate time of these freezes. Double-click on any line item to see the reported details for such...post detail for the last 3 errors noted which correspond to approximate freezes.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#3 whymelord

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Posted 14 March 2010 - 08:33 AM

==================================================
Dump File : Mini122909-01.dmp
Crash Time : 12/29/2009 3:13:59 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x82735d48
Parameter 2 : 0x82df5e88
Parameter 3 : 0x82d3ccf0
Parameter 4 : 0x00000001
Caused By Driver : ialmdd5.DLL
Caused By Address : ialmdd5.DLL+abce2
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4396
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini122909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

#4 whymelord

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Posted 14 March 2010 - 08:43 AM

I saw this in my event viewer mean anything?


The HP CUE DeviceDiscovery Service service hung on starting.

#5 hamluis

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Posted 14 March 2010 - 08:46 AM

Uninstall your video drivers...then reboot and reinstall same or update. They are probably damaged and damaged files tend to create problems in Windows if the files are needed in key functions.

Louis

#6 whymelord

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Posted 14 March 2010 - 08:48 AM

How might I go about doing that? haha

#7 hamluis

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Posted 14 March 2010 - 09:52 AM

No problem...sometimes I forget how long it took me to get used to doing some of these things (years, in some cases) :thumbsup:.

I'm not sure why a Dell system...would be receiving messages about HP Cue Device Discovery Service.

I see now, http://h30434.www3.hp.com/t5/Printer-All-i...rting/m-p/78167.

Hope you have an HP Printer :flowers:.

To uninstall your video drivers:

Start/Run...type devmgmt.msc and hit Enter.

Click the plus-sign in front of Display Adapters...then double-click the detailed item now revealed. Write down whatever detail is now revealed, you will need it later.

At the Driver tab...click the Uninstall button, click OK on warning.

Reboot the system.

To reinstall...take your drivers CD for your system and it should autorun and install the appropriate driver.

If not, see Dell Video Drivers, Optiplex GX270

To install downloaded drivers, just double-click on the file you download from the Dell website.

Louis




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