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Multiple Firefox.exe processes


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2 replies to this topic

#1 ferny_dx

ferny_dx

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Posted 14 March 2010 - 02:17 AM

I am having problems with my computer for the past few months, it has been running a few extra FireFox processes, I uninstalled it and then it went on to use IE processes, all as soon as i turn on the computer.

I got HijackThis and installed it here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:16 PM, on 3/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
K:\WINDOWS\System32\smss.exe
K:\WINDOWS\system32\winlogon.exe
K:\WINDOWS\system32\services.exe
K:\WINDOWS\system32\lsass.exe
K:\WINDOWS\system32\svchost.exe
K:\WINDOWS\System32\svchost.exe
K:\WINDOWS\system32\ZoneLabs\vsmon.exe
K:\Program Files\AVG\AVG9\avgchsvx.exe
K:\Program Files\AVG\AVG9\avgrsx.exe
K:\Program Files\AVG\AVG9\avgcsrvx.exe
K:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
K:\WINDOWS\system32\spoolsv.exe
K:\Program Files\CheckPoint\ZAForceField\ForceField.exe
K:\Program Files\AVG\AVG9\avgwdsvc.exe
K:\Program Files\Java\jre6\bin\jqs.exe
K:\Program Files\LogMeIn\x86\RaMaint.exe
K:\Program Files\LogMeIn\x86\LogMeIn.exe
K:\Program Files\AVG\AVG9\avgam.exe
K:\Program Files\AVG\AVG9\avgnsx.exe
K:\Program Files\LogMeIn\x86\LMIGuardian.exe
K:\WINDOWS\system32\tcpsvcs.exe
K:\WINDOWS\System32\snmp.exe
K:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
K:\WINDOWS\Explorer.EXE
K:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
K:\Program Files\Mozilla Firefox\firefox.exe
K:\WINDOWS\System32\svchost.exe
K:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
K:\WINDOWS\SOUNDMAN.EXE
K:\WINDOWS\system32\igfxpers.exe
K:\WINDOWS\system32\hkcmd.exe
K:\PROGRA~1\AVG\AVG9\avgtray.exe
K:\WINDOWS\ALCWZRD.EXE
K:\WINDOWS\ALCMTR.EXE
K:\WINDOWS\system32\ctfmon.exe
K:\Program Files\Net Tools\TrayMinimizer.exe
K:\Program Files\Windows Live\Messenger\msnmsgr.exe
K:\WINDOWS\system32\taskmgr.exe
K:\Program Files\MagicDisc\MagicDisc.exe
K:\Program Files\Windows Live\Contacts\wlcomm.exe
K:\Program Files\AVG\AVG9\avgcsrvx.exe
K:\Program Files\Mozilla Firefox\firefox.exe
K:\Program Files\Trend Micro\HijackThis\HijackThis.exe
K:\WINDOWS\system32\NOTEPAD.EXE
K:\Program Files\Net Tools\nettools5.exe
K:\Program Files\Net Tools\TweakClean.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - K:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - K:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - K:\Program Files\BitComet\tools\BitCometBHO_1.4.1.10.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - K:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - K:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - K:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - K:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - K:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - K:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - K:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - K:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - K:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [ZoneAlarm Client] "K:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HKLM] K:\WINDOWS\system32\winbooterr\Svchost.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [igfxtray] K:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] K:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISW] "K:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [igfxhkcmd] K:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG9_TRAY] K:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "K:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe ARM] "K:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "K:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKCU\..\Run: [HKCU] K:\WINDOWS\system32\winbooterr\Svchost.exe
O4 - HKCU\..\Run: [ctfmon.exe] K:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tray minimizer] "K:\Program Files\Net Tools\TrayMinimizer.exe"
O4 - HKCU\..\Run: [msnmsgr] "K:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [BitComet] "K:\Program Files\BitComet\BitComet.exe" /tray
O4 - HKCU\..\Run: [HijackThis startup scan] K:\Program Files\Trend Micro\HijackThis\HijackThis.exe /startupscan
O4 - HKLM\..\Policies\Explorer\Run: [Policies] K:\WINDOWS\system32\winbooterr\Svchost.exe
O4 - HKCU\..\Policies\Explorer\Run: [Policies] K:\WINDOWS\system32\winbooterr\Svchost.exe
O4 - Startup: MagicDisc.lnk = K:\Program Files\MagicDisc\MagicDisc.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://K:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://K:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://K:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://K:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - K:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - K:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - K:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://K:\Program Files\BitComet\tools\BitCometBHO_1.4.1.10.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - K:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - K:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - K:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - K:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - K:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - K:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - K:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - K:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - K:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - K:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - K:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - K:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - K:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - K:\Program Files\WinPcap\rpcapd.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - K:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - K:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - K:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9029 bytes


Can anyone please help.

and i also forgot to mention that it does try to connect to the internet, i block it with ZoneAlarm though but it is very annoying crazy.gif

Edited by Orange Blossom, 14 March 2010 - 08:49 AM.
Move to log forum. ~ OB


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#2 m0le

m0le

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Posted 16 March 2010 - 08:49 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 m0le

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Posted 22 March 2010 - 04:13 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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