I had questioned presto about network diagnostic refusing to start on this desktop and i was told what was i worried about my computer was working?? On the back tab of the service there was a password set?????
Anyway I went into PC World Thursday and asked them to wipe my laptop and then thursday evening I reinstalled from the original Toshiba recovery disc which I am told is not writable. The install went ok but that evening , the machine installed updates when I restarted which i had nota asked for, I went back into pc world on Friday told him that a root kit had been found by combofix, he ran it and the same root kit was back on????????????? The techie reckoned there must e a worm in the router I spoke to BT my isp and they insist the router has no problem. What I don't understand is the recovery disc is not writable but when i reinstalled, it had entered my machine registration number for me, I ahve been reinstaling on the laptop regular to try and solve the problem and the once, my machinse started whirring quite badly during nw installation and then the disc drive was spat out automatically and th machine shut down , when that happened i felt the dic had been corrupted too but the guy at PC World reckons that would be impossible
Tonight I put full AVG on this desktop and it came up with quite a few locked files with the root kit id S-1-5....etc and it marked about 12 unsafe network connections including Torredo tunneling (?) but even though there is a button to remove them like Mcafee before the button is 'inactive' greyed out.
My desktop is currently 7 & cable, my laptop vista home premium and wirelesss and I've wiped all my data off them and Microsoft office which I beleive became corrupt too, some of my software was corrupt anyway!!
Can you help PLEASE!!!! (I'm in England GMT timezone)
Edited by Albear, 13 March 2010 - 06:31 PM.