It might be good etiquette to open another topic for a look see at your configuration. And, we can teach you another way to post the very helpful screen shots, but there is What I think - a better way to post them already built in here.
Three things would help get the discussion going.
1. General msinfo32 System Information
2. Task Manager screenshot
3. CCleaner Startup Information screenshot
Click Start, Run and in the box enter:
Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste
There would be some personal information (like System Name and User Name) or whatever appears to
be only your business that you can delete from the paste.
Notice in the Task Manager example below, the Virtual Memory column display has been enabled in TM. This is very good information for troubleshooting and understanding. To do that:
Right click the Taskbar, choose Task Manager and select the Processes tab.
Click View, Select Columns, check the box that says: Virtual Memory Size. Expand the width of the Task Manager box so you can see all the columns and processes and nothing is hidden. If you have a lot of stuff, you may need to make two shots.
Double click a column heading in TM to sort by the column. For example, sort Task Manager by the CPU or Virtual Memory size column.
Take a screenshot of what you see in Task Manager (see below for instructions on screenshots).
Download CCleaner, install it, run it, click Tools, Startup and drag the columns around so all the Startup items are easy to see on one screen. CCleaner is good for this since it shows more information in a bigger display and CCLeaner has other
useful functions you can check out later. You can uninstall CCleaner later if you don't use it.
Get CCleaner here: http://www.ccleaner.com/
When you are done, we will be able to see what you are seeing.
To create and email/post/print a screenshot, save it on your HDD and attach it to your post. You can practice in the Test ans Scribbles Forum.
Press the Print Scrn button to copy your entire screen to the Windows clipboard.
Press Alt Print Scrn to copy just the active window to the Windows clipboard.
Open MS Paint:
Start, Program Accessories, Paint
When Paint opens, press CTRL-V to paste the clipboard, save the new Paint file to your desktop or someplace you can remember. JPG files take up less hard disk space than BMP files and just as readable.
Make as many screenshots as you need. Practice makes perfect. Be careful your screenshot does not contain any personal information. Practice viewing your images before you upload them to be sure they are okay.
Some sites (like BleepingComputer) will let you attach a file directly to your post. If the site has some kind of attachment/upload function it is usually easiest just to use it.
Look under this posting window for the Attachment section, UPLOAD two screenshots (along with your copy/pasted msinfo32 info).
My example msinfo32, Task Manager and CCleaner startup looks like this - we need something similar from you:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model Presario V4000
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz
BIOS Version/Date Phoenix F.14, 4/27/2006
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 220.24 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys
Edited by joseibarra, 14 March 2010 - 06:55 AM.