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Something is blocking access to Windows update and most downloads happening


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4 replies to this topic

#1 cutterrig

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Posted 13 March 2010 - 02:49 AM

G'day.

If I try to access any Microsoft download sites I get a message in the browser telling me that it couldn't access the page, likewise spyware doctor can't update. As a result I can't get any XP updates such as SP3. Web access generally is OK - so, for example, I can get to the point where I click download for a manual download of SP3 and nothing happens. Windows Update doesn't do anything. I ran GMER and it tells me that I have a problem in the RootKit (?) I've followed the instructions regarding creating 3 text files but can't find them at the moment (instructions not text files) so apologies if I attach stuff in the wrong order!

Many thanks for your help. Cheers

Attached Files



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#2 Farbar

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Posted 14 March 2010 - 01:40 PM

Hi cutterrig,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.

If the issue is not resolved yet please update me on the current condition of your computer. Also copy and paste a fresh DDS.txt log. No need for other logs at the moment.

#3 Farbar

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Posted 19 March 2010 - 04:11 AM

This thread will now be closed due to lack of activity.

If you should have a new issue, please start a new topic.

#4 Farbar

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Posted 19 March 2010 - 06:21 AM

Topic reopened.

Please tell me if you have changed anything since your first post. If yes please provide fresh logs.

#5 Farbar

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Posted 26 March 2010 - 08:27 AM

This thread will now be closed due to lack of activity.

If you should have the same or a new issue, please start a new topic with fresh logs.




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