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Browsers Redirect / Can't Access Windows Update


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5 replies to this topic

#1 redfaygo1

redfaygo1

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  • 3 posts
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  • Local time:02:30 AM

Posted 12 March 2010 - 10:10 PM

Hello,
I am trying to fix this laptop for my friend's cousin.

The laptop had several viruses and I was able to remove them with different programs. However, I believe there is still something wrong because both Firefox and Internet Explorer will redirect me to other websites. For example if I click on a search result from Google it will take me to another search engine instead of the search result.

Chrome gets stuck loading the inital page and just asks me if I want to kill the page or wait.

I also can't access Microsoft update in either Firefox or Internet Explorer. On both browsers I get a connection error and the page doesn't load. I know there is nothing wrong with my connection because all other pages load. Internet Explorer says "Internet Explorer cannot display the webpage" When I go in directly through the control panel the update page won't load either. I really seems like something is blocking the update web address.

I have run scans with:

Avira
Avast
AVG
SuperAntiSpyware
Malware Bytes
Spybot S&D
AdAware
Windows Malicious Software Remover

All the programs have found some form of virus and repaired it.

I just can't figure out how to fix the browser redirect and windows update problems.


DDS (Ver_09-12-01.01) - NTFSx86
Run by juan sauceda at 19:54:36.79 on Fri 03/12/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.121 [GMT -6:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\juan sauceda\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=yie7c
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=presario&pf=laptop
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: {83a2df31-17c8-4d01-af92-c5f80e44c190} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: {F0626A63-410B-45E2-99A1-3F2475B2D695} - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} - hxxp://asp.mathxl.com/books/_Players/MathPlayer.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: 2e7afcaf823 - c:\windows\system32\d3dpmesh32.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\juansa~1\applic~1\mozilla\firefox\profiles\fwkpjuf0.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrxpx;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSxx.sys [2010-3-11 25096]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2010-3-11 52872]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-3-10 64288]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-11 216200]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-11 29512]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-11 242696]
R1 SASDIFSV;SASDIFSV;\??\c:\docume~1\juansa~1\locals~1\temp\sas_selfextract\sasdifsv.sys --> c:\docume~1\juansa~1\locals~1\temp\sas_selfextract\SASDIFSV.SYS [?]
R1 SASKUTIL;SASKUTIL;\??\c:\docume~1\juansa~1\locals~1\temp\sas_selfextract\saskutil.sys --> c:\docume~1\juansa~1\locals~1\temp\sas_selfextract\SASKUTIL.sys [?]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-11 308064]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2010-3-11 2325816]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2010-3-11 5888008]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1229232]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-8-19 1247600]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2010-3-11 30104]
R3 AVGIDSDriverxpx;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSDriver.sys [2010-3-11 122376]
R3 AVGIDSFilterxpx;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSFilter.sys [2010-3-11 30216]
R3 AVGIDSShimxpx;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSShim.sys [2010-3-11 26120]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-10 135664]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2010-3-11 30104]
S3 SASENUM;SASENUM;\??\c:\docume~1\juansa~1\locals~1\temp\sas_selfextract\sasenum.sys --> c:\docume~1\juansa~1\locals~1\temp\sas_selfextract\SASENUM.SYS [?]
S3 uts_bus;UTStarcom USB Composite Device driver (WDM);c:\windows\system32\drivers\uts_bus.sys [2009-6-10 84352]
S3 uts_mdfl;UTStarcom USB Modem Filter;c:\windows\system32\drivers\uts_mdfl.sys [2009-6-10 14976]
S3 uts_mdm;UTStarcom USB Modem Drivers;c:\windows\system32\drivers\uts_mdm.sys [2009-6-10 110848]
S3 uts_serd;UTStarcom USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\uts_serd.sys [2009-6-10 90880]

=============== Created Last 30 ================

2010-03-13 01:52:38 0 ----a-w- c:\documents and settings\juan sauceda\defogger_reenable
2010-03-13 01:25:41 0 d-----w- c:\program files\CCleaner
2010-03-12 21:30:19 79872 ------w- c:\windows\system32\dllcache\msxml6r.dll
2010-03-12 21:30:18 1306624 ------w- c:\windows\system32\dllcache\msxml6.dll
2010-03-12 21:30:10 638 ------w- c:\windows\system32\wbem\napclientprov.mof
2010-03-12 21:30:10 3990 ------w- c:\windows\system32\wbem\napclientschema.mof
2010-03-12 21:28:59 30208 ------w- c:\windows\system32\napipsec.dll
2010-03-12 20:55:47 4255 ------w- c:\windows\system32\drivers\adv01nt5.dll
2010-03-12 20:51:43 19569 ----a-w- c:\windows\003014_.tmp
2010-03-12 20:44:02 0 d-----w- c:\windows\EHome
2010-03-12 17:20:05 0 d-----w- c:\program files\TrendMicro
2010-03-12 04:59:15 0 d-----w- C:\67329689e4e573f67cd36fa026b29659
2010-03-12 03:48:18 0 d--h--w- C:\$AVG
2010-03-11 21:56:51 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-11 21:27:09 52872 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2010-03-11 21:27:09 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-11 21:27:00 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-11 21:26:32 0 d-----w- c:\windows\system32\drivers\Avg
2010-03-11 21:26:04 25096 ----a-w- c:\windows\system32\drivers\AVGIDSxx.sys
2010-03-11 21:05:02 50968 ----a-w- c:\windows\system32\avgfwdx.dll
2010-03-11 21:05:02 30104 ----a-w- c:\windows\system32\drivers\avgfwdx.sys
2010-03-11 21:04:51 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-03-11 19:15:34 0 d-sh--w- c:\documents and settings\juan sauceda\IECompatCache
2010-03-11 17:20:35 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-03-10 16:07:26 0 d-----w- c:\docume~1\juansa~1\applic~1\Malwarebytes
2010-03-10 16:07:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-10 16:07:09 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-03-10 16:06:55 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-10 16:06:54 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-10 15:59:06 81920 ----a-w- c:\windows\system32\ieencode.dll
2010-03-10 07:31:18 0 d-----w- c:\docume~1\juansa~1\applic~1\SUPERAntiSpyware.com
2010-03-10 07:31:18 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-03-10 07:03:33 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-03-10 06:21:04 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-03-10 06:20:58 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-03-10 06:06:52 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-03-10 06:06:11 0 d-----w- c:\program files\Lavasoft
2010-03-09 17:19:45 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-03-09 17:19:45 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-03-09 14:47:39 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-03-03 05:11:06 57 ----a-w- C:\xcrashdump.dat
2010-03-03 05:09:41 0 ----a-w- c:\windows\system32\F.tmp
2010-03-03 05:09:04 0 ----a-w- c:\windows\system32\E.tmp
2010-03-03 05:08:17 0 ----a-w- c:\windows\system32\D.tmp
2010-02-25 12:44:47 0 d-----w- C:\ProgramData
2010-02-25 12:44:47 0 d-----w- c:\program files\Angle Interactive
2010-02-25 12:42:52 0 d-----w- c:\windows\system32\F0142862022
2010-02-25 12:41:35 0 d-sh--w- c:\documents and settings\juan sauceda\PrivacIE
2010-02-25 12:27:28 0 d-sh--w- c:\documents and settings\juan sauceda\IETldCache
2010-02-25 12:24:46 69120 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-02-25 12:24:28 0 d-----w- c:\windows\ie8updates
2010-02-25 12:23:56 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-02-25 12:23:54 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-02-25 06:38:13 0 d-----w- c:\windows\system32\F0161654586
2010-02-25 06:20:50 1327 --sha-w- c:\windows\system32\2116726015
2010-02-25 06:16:36 203776 --sh--w- c:\windows\system32\unrar.exe
2010-02-25 06:16:36 0 d-----w- c:\windows\system32\474520520
2010-02-25 06:15:13 1120 ----a-w- c:\windows\system32\15cd2f36
2010-02-25 06:15:12 0 d-sh--w- C:\System Volume Data

==================== Find3M ====================

2010-03-09 21:37:21 874240 ----a-w- c:\windows\system32\drivers\iaStor.sys
2010-01-05 10:00:25 52224 ----a-w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-01-05 10:00:24 459264 ----a-w- c:\windows\system32\dllcache\msfeeds.dll
2010-01-05 10:00:24 268288 ----a-w- c:\windows\system32\dllcache\iertutil.dll
2010-01-05 10:00:23 6067200 ----a-w- c:\windows\system32\dllcache\ieframe.dll
2010-01-05 10:00:21 63488 ----a-w- c:\windows\system32\dllcache\icardie.dll
2010-01-05 10:00:21 380928 ----a-w- c:\windows\system32\dllcache\ieapfltr.dll
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2006-12-01 03:18:34 22 -csha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 19:56:36.42 ===============

Attached Files



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#2 Elise

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Posted 14 March 2010 - 01:40 PM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 redfaygo1

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Posted 14 March 2010 - 08:42 PM

Hi and thanks for the reply.

I ran combofix before I got your reply and it seems like the problems I had before are cured! None of my browsers redirect, chrome launches successfully, and I have been able to access Microsoft update. I was also able to update successfully.

Thanks again for your help, if I run into new problems I'll be sure to come back to bleeping computers!

Keep up the good work! thumbup2.gif

Edited by redfaygo1, 14 March 2010 - 08:43 PM.


#4 Elise

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Posted 15 March 2010 - 10:37 AM

Glad to hear that smile.gif

Let me know if you still want a check-up, or if I can close this.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 redfaygo1

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Posted 15 March 2010 - 10:53 AM

You can close the topic

Thanks again!

#6 Elise

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Posted 15 March 2010 - 10:55 AM

Topic closed as requested.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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