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Can't get film installed to play at all!

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#1 Angelbabe1uk


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Posted 12 March 2010 - 04:14 PM

Hi if i have posted in wrong area please feel free to move to correct area thanx :thumbsup:
I received my new 500 gig samsung portable harddrive today with this is it (Michael Jackson) pre-loaded into it My Harddrive
But upon trying to get the movie to play all windows media player does is brings up error code C00D11E2 saying to go to the site online i bought the movie from instead of it asking to go online to acquire the license to begin viewing the DRM movie
I have been trying everything now since 5pm and its now approaching 9pm and im just about at my whits end!
Its coming close to being thrown through the ruddy window even if it did cost me 64 :flowers:
I have tried removing windows media player 11 and putting back in and still it says this when i click play
a windows Media Digital Rights Management (DRM) component
encountered a problem, If you are trying to use a file that you
obtained from an online store, try going to the online store and
getting the appropriate usage rights.

Windows media player 11 is suppose to automatically go online & acquire the license for me

Instructions for movie playback
1. Upon inserting the device either a splash screen will appear or a windows dialogue box
depending on your operating system
1.1 Windows XP: from the windows dialogue box select "Run Movie" and click ok
A splash screen will then appear, select play movie and enter your unique voucher code
2. If the voucher is valid then a license will be downloaded to your pc/notebook and you can begin viewing the movie
once the license has been downloaded you can watch the movie as often as you like

The trouble is windows media player isn't doing any of what the instructions says

Edited by garmanma, 13 March 2010 - 01:17 PM.
Modified title and changed text color to make it more legible-MG

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#2 garmanma


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Posted 15 March 2010 - 12:42 PM

Did you ever find your answer?

What happens if you go to My Computer, right-click on the drive, and select Open?

Edited by garmanma, 15 March 2010 - 12:48 PM.

Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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