Posted 12 March 2010 - 11:47 AM
I am new to this so please bear with me on this. We currently have a Windows Server 2003 SP2 setup. Now here comes the problem. When a user remotely connects to it for the first time it logs in fine. When that user is inactive for a while and times out, they will then try to log back into the server. It asks for the username/password, the user will enter it in correctly, but then it looks like its trying to connect but never regains access to their account. It will just show a blue screen and the mouse pointer, nothing else.
The way I have been fixing this issue has been going into either task manager and disconnecting them or terminal services manager and resetting the RDP account.
This is a pain for both the user's and I. If they have anywork that they had open, it would be gone. Also, I will find myself doing this for multiple users a day.
Does anyone know a solution for this or why this is happening. It would be very helpful to figure out. I have tried searching different forums and haven't found much for a solution.
If you need any other information, please let me know...
THANKS for you help,