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malware infestation in vista


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#1 Dave 2

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Posted 11 March 2010 - 11:37 PM

Antivirus 2010 was involved, when I first got a look at this computer. It is a freind's. He seems to have gotten rid of the popups, but we still gets reports of rootkits and other stuff, so here I am.

I downloaded the utilities from here, put them on a thumb drive, ran them on the infested computer, saved the logs on the thumb drive, so I could post them here.

DDS Logfile:


DDS (Ver_09-12-01.01) - NTFSx86
Run by owner at 22:41:24.27 on Thu 03/11/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.1275 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Users\owner\AppData\Local\Temp\Pml.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\owner\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uStart Page = hxxp://www.yahoo.com/
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\google\BAE.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [PlantSenseSysAgent] "c:\program files\easybloom\EasyBloom.exe"
uRun: [TOY5KNQ8OC] c:\users\owner\appdata\local\temp\Pml.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [RTHDBPL] c:\users\owner\appdata\roaming\systemproc\lsass.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} - hxxp://support.microsoft.com/mats/DiagWebControl.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 93.188.162.205,93.188.166.72
TCP: {98710AC8-7FD6-478C-9946-F7175B670993} = 93.188.162.205,93.188.166.72
TCP: {A3DA5132-1559-49BF-8BE6-6B54C2C8BB9A} = 93.188.162.205,93.188.166.72
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: WRNotifier - WRLogonNTF.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb17 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-12 135664]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-11 21504]
S3 MAUSBRI;MAUSBRI;c:\windows\system32\drivers\mausbft8r.sys [2010-1-31 135688]
S3 MovRVDrv32;MovRVDrv32;c:\windows\system32\drivers\MovRVDrv32.sys [2008-8-9 3768]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]

=============== Created Last 30 ================

2010-03-12 03:40:52 0 ----a-w- c:\users\owner\defogger_reenable
2010-03-09 22:37:54 20 --sh--w- c:\users\owner\ntuser.ini
2010-03-02 00:31:43 0 d-----w- c:\users\owner\appdata\roaming\Registry Mechanic
2010-03-01 14:54:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-01 14:35:42 0 d-----w- c:\program files\Ask.com
2010-03-01 00:33:03 65536 --sha-w- c:\users\owner\ntuser.dat{db36010e-24c9-11df-b474-d63cc6efd04b}.TM.blf
2010-03-01 00:33:03 524288 --sha-w- c:\users\owner\ntuser.dat{db36010e-24c9-11df-b474-d63cc6efd04b}.TMContainer00000000000000000002.regtrans-ms
2010-03-01 00:33:03 524288 --sha-w- c:\users\owner\ntuser.dat{db36010e-24c9-11df-b474-d63cc6efd04b}.TMContainer00000000000000000001.regtrans-ms
2010-02-25 14:09:46 0 d-----w- c:\programdata\Office Genuine Advantage
2010-02-25 04:46:49 0 d---a-w- c:\programdata\TEMP
2010-02-25 00:31:16 0 d-----w- c:\users\owner\Office Genuine Advantage
2010-02-24 16:13:39 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2010-02-24 16:13:39 506368 ----a-w- c:\windows\system32\msxml.dll
2010-02-24 16:13:39 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2010-02-24 16:13:39 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2010-02-24 03:00:30 0 d-----w- c:\programdata\NOS
2010-02-23 23:16:54 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-02-23 02:19:00 50376 ----a-w- c:\windows\system32\drivers\pxrts.sys
2010-02-23 02:19:00 24368 ----a-w- c:\windows\system32\drivers\pxkbf.sys
2010-02-22 03:08:07 0 d-sh--w- c:\users\owner\appdata\roaming\SystemProc

==================== Find3M ====================

2010-02-18 02:24:13 106640 ----a-w- c:\users\owner\appdata\roaming\GDIPFONTCACHEV1.DAT
2010-02-01 00:39:59 86016 ----a-w- c:\windows\inf\infstor.dat
2010-02-01 00:39:59 51200 ----a-w- c:\windows\inf\infpub.dat
2010-02-01 00:39:59 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-04 03:35:15 1342 ----a-w- c:\users\owner\appdata\roaming\wklnhst.dat
2010-01-02 06:38:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-01-02 06:32:33 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-01-02 06:32:33 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-01-02 04:57:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-18 11:21:16 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-09-14 12:43:33 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2003-08-05 15:41:44 53248 ----a-w- c:\windows\inf\ap561.exe
2002-11-26 20:24:58 32768 ----a-w- c:\windows\inf\Remove561.exe
2002-11-22 19:56:52 118784 ----a-w- c:\windows\inf\ShowBmp.exe
2002-10-29 22:07:44 36864 ----a-w- c:\windows\inf\Setup8a.exe
2002-10-01 18:43:32 119798 ----a-w- c:\windows\inf\spca561.sys
2009-10-16 00:08:25 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-15 23:47:33 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 22:41:36.52 ===============


Attached File  Attach.txt   5.67KB   10 downloads
Attached File  ark.txt   1.43KB   11 downloads



Thank you,
Dave

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#2 myrti

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Posted 13 March 2010 - 04:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    /md5stop
    %systemroot%\*. /mp /s
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 Dave 2

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Posted 13 March 2010 - 08:54 PM

I have done nothing with the infected computer since enerating the original posts, until running OTL.

Here are the 2 files.

Thank you,
Dave


Attached File  OTL.Txt   116.81KB   15 downloads

Attached File  Extras.Txt   35.95KB   14 downloads



#4 myrti

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Posted 14 March 2010 - 06:36 AM

Hi,

please run a scan with Malwarebytes next:
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 Dave 2

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Posted 15 March 2010 - 12:14 AM

Hi myrti,

Malwarebytes was already installed on the computer, and the trial period expired. I uninstalled it, then installed the newer version from your link.


When I try to have Malwarebytes update, I get this error code: 732 (120007,0)


The scan still ran, with rev. 1-7-2010.

The log file is attached. Attached File  mbam_log_2010_03_15__00_45_01_.txt   1.32KB   8 downloads

It then wanted to restart, so I did.

All I got was a message about the trial period is expired.



Thank you,
Dave

#6 myrti

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Posted 15 March 2010 - 08:21 PM

Hi,

Malwarebytes has no trial period. There is a free version and a pay version. Do you recall where you downloaded Malwarebytes back in the time?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#7 Dave 2

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Posted 15 March 2010 - 09:21 PM

Hi myrti,

I can ask the owner of the computer. But I'll be surprised if he knows.

Thank you,
Dave


#8 myrti

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Posted 16 March 2010 - 05:09 PM

Hi,

please run a scan with combofix next:
Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#9 Dave 2

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Posted 21 March 2010 - 12:39 PM

Sorry for the delay, here is the log file:

Attached File  ComboFix.txt   15.94KB   11 downloads


Another note:

"Super anti spyware professional" is the program that had the expired trial period. I had to unistall it to shut it off so I could run ComboFix. It wouldn't allow me to get to the setting to shut it off. I don't know how I had that one confused with Malware bytes. Probably because they both opened a window after the malwarebytes scan.

Thank you,
Dave


#10 myrti

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Posted 21 March 2010 - 03:57 PM

Hi,

there is a free version of superantispyware as well, besides the trial version. I would suggest that you remove the expired trial version and if you like the program that you install the free version.

How is your PC doing now?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#11 Dave 2

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Posted 27 March 2010 - 12:58 PM

It seems to be working ok. I had not been doing anything with it until I got the "all clear" from you, as far as removing whatever malware was in there. I ran a scan just now, and it didn't find anything.

I installed Firefox and a few add ons, so web surfing should be safer. I've never had anything screw up my computers since I switched to firefox.

Thank you,
Dave



#12 myrti

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Posted 30 March 2010 - 04:55 AM

Hi,

I think your logs are looking good. Please run a scan with Eset just to be safe:
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#13 myrti

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Posted 07 April 2010 - 06:23 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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