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14 replies to this topic

#1 Oh My!

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Posted 11 March 2010 - 08:49 PM

I was able to get my computer to start in Safe Mode. I changed the BIOS to enable keyboard support. Since I have a wireless keyboard the F8 did not work before loading windows.

I downloaded all 3 files to a thumb drive. I ran FixExe.reg on the infected computer. However, when I run SuperAntiSpyware in safe mode it says there is no windows installer. When I try in normal windows it says the file is infected. Bottom line is I can't run Super either way so I stopped.
Gary
 
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#2 boopme

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Posted 11 March 2010 - 09:55 PM

Hello see if one of the 2 Methods in the link allow you to install SAS or MBAM

http://support.microsoft.com/kb/315346

Edited by boopme, 11 March 2010 - 09:56 PM.

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#3 Oh My!

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Posted 12 March 2010 - 04:40 PM

Without doing the Microsoft instructions I have been able to install Malwarebyte and update the rules all in safe mode.

Thanks

Gary

#4 boopme

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Posted 12 March 2010 - 08:06 PM

pleas run both tools and post back with the scan logs and an update on how it's running.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Oh My!

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Posted 13 March 2010 - 04:03 PM

I was able to run both SuperAntiSpyware and Malwarebyte in safe mode. Here are the results:

SuperAntiSpyware

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/12/2010 at 11:25 PM

Application Version : 4.34.1000

Core Rules Database Version : 4670
Trace Rules Database Version: 2482

Scan type : Complete Scan
Total Scan Time : 04:47:46

Memory items scanned : 201
Memory threats detected : 0
Registry items scanned : 5188
Registry threats detected : 6
File items scanned : 50278
File threats detected : 1

Rogue.AntivirusSoft
[vmwletus] C:\DOCUMENTS AND SETTINGS\GARY\LOCAL SETTINGS\APPLICATION DATA\XXNJIR\UFVMSFTAV.EXE
C:\DOCUMENTS AND SETTINGS\GARY\LOCAL SETTINGS\APPLICATION DATA\XXNJIR\UFVMSFTAV.EXE
[vmwletus] C:\DOCUMENTS AND SETTINGS\GARY\LOCAL SETTINGS\APPLICATION DATA\XXNJIR\UFVMSFTAV.EXE
HKU\S-1-5-21-842925246-2077806209-1801674531-1003\Software\avsoft

Adware.IEPlugin
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Explorer Toolbar - Intelligent Explorer
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Explorer Toolbar - Intelligent Explorer#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Explorer Toolbar - Intelligent Explorer#UninstallString

Malwarebyte

Malwarebytes' Anti-Malware 1.44
Database version: 3861
Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

3/13/2010 12:34:29 PM
mbam-log-2010-03-13 (12-34-19).txt

Scan type: Full Scan (C:\|D:\|G:\|)
Objects scanned: 197743
Time elapsed: 1 hour(s), 15 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{d724f038-df89-4a1a-83d1-fd9164b78077} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{502f728b-67b8-409e-bceb-7ee8632f321a} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{d2cd81e5-cc37-44b3-93b7-c52cb993ba34} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{da295dae-fce7-4168-bcb8-edc3a433bd97} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{ed40af28-f03f-492a-9542-e24945cd65aa} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{56d77730-5561-43da-ca47-c330f3a0f2ec} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{e6bb8b70-8ad2-43b6-a952-83e462ce80de} (Rogue.BulletProofSpyware) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{49B6E151-1C3B-44B6-AD24-33FB0F8529CB}\RP1458\A0368507.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\bpssc1.1.dll (Rogue.BulletProofSpyware) -> No action taken.

Second log Malwarebyte

Malwarebytes' Anti-Malware 1.44
Database version: 3861
Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

3/13/2010 12:34:54 PM
mbam-log-2010-03-13 (12-34-54).txt

Scan type: Full Scan (C:\|D:\|G:\|)
Objects scanned: 197743
Time elapsed: 1 hour(s), 15 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{d724f038-df89-4a1a-83d1-fd9164b78077} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{502f728b-67b8-409e-bceb-7ee8632f321a} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d2cd81e5-cc37-44b3-93b7-c52cb993ba34} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{da295dae-fce7-4168-bcb8-edc3a433bd97} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{ed40af28-f03f-492a-9542-e24945cd65aa} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{56d77730-5561-43da-ca47-c330f3a0f2ec} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e6bb8b70-8ad2-43b6-a952-83e462ce80de} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{49B6E151-1C3B-44B6-AD24-33FB0F8529CB}\RP1458\A0368507.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bpssc1.1.dll (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.

The computer seems to be running fine right now. No popups or warnings so far.

Thanks!
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#6 boopme

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Posted 14 March 2010 - 01:31 PM

Looks good : I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Just to get anything else. Let me know if all's good.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Oh My!

Oh My!

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Posted 14 March 2010 - 09:25 PM

2 dbx files were not cleaned. They have shown as infected for a long time. As far as I know they do not cause problems and if I delete them I lose all my outlook email.


C:\Documents and Settings\Gary\Local Settings\Application Data\Identities\{128BBDE9-A402-4455-A568-289D95B0867B}\Microsoft\Outlook Express\Deleted Items.dbx Win32/AutoRun.Agent.V worm unable to clean
C:\Documents and Settings\Gary\Local Settings\Application Data\Identities\{128BBDE9-A402-4455-A568-289D95B0867B}\Microsoft\Outlook Express\Sent Items.dbx Win32/AutoRun.Agent.V worm unable to clean
C:\Program Files\Mozilla Firefox\plugins\NPZoneSB.dll Win32/Toolbar.MyWebSearch application cleaned by deleting - quarantined
C:\Program Files\ZoneAlarmSB\bar\1.bin\NPZONESB.DLL Win32/Toolbar.MyWebSearch application cleaned by deleting - quarantined
C:\WINDOWS\Downloaded Program Files\magent.exe probably a variant of Win32/Genetik trojan cleaned by deleting - quarantined
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#8 boopme

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Posted 14 March 2010 - 09:37 PM

Hello, this shou;d kill the Autorun infection.
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Oh My!

Oh My!

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Posted 15 March 2010 - 06:38 PM

I did not delete the below because it seems it reflects my instruction not to notify about updates. Let me know if I should delete it.

Also I don't know if it is related but I am having difficulty loading web pages. AIM loads and it appears I am online but there is a marked difference in trying to load pages. Restart seems to correct it for awhile. I also release/renew IP and sometimes that fixes it.

Malwarebytes' Anti-Malware 1.44
Database version: 3871
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

3/15/2010 3:24:42 PM
mbam-log-2010-03-15 (15-24-37).txt

Scan type: Quick Scan
Objects scanned: 133398
Time elapsed: 11 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#10 boopme

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Posted 15 March 2010 - 07:48 PM

OK, in the future you can set that to ignore.. Leave it there now.

Please be sure Security Center service is active and set to Automatic start: Good for XP, SP2 and 3.
http://www.winhelponline.com/articles/33/1...ows-XP-SP2.html

Make sure that your system date and time are correct.

Reboot to activate Security Center service.


So how are we running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Oh My!

Oh My!

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Posted 15 March 2010 - 09:10 PM

I was unable to ping my computer from another network computer so I unplugged it and unplugged the network cable for about a minute. Seems to be working fine now. Pages are back to loading.

I turned on Windows firewall and I also have zonealarm running. Is superantispyware better than avg?
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#12 boopme

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Posted 15 March 2010 - 09:26 PM

Hello AVG is an Antivirus you need to have one active.. SAS and MABM are antimalware tools.
A pretty good explanation here.
http://product-team.blog.avg.com/2010/02/a...difference.html

Similar but different and as these 2 are the free versions there is no treal time protection as with the AV. Keep all three, update and scan weekly. If there are no further isssues then we need to get the malwares left in your System Restore.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.

Edited by boopme, 15 March 2010 - 09:31 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Oh My!

Oh My!

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Posted 15 March 2010 - 09:52 PM

Finished and everything seems to be working fine!
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#14 boopme

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Posted 15 March 2010 - 10:02 PM

We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Oh My!

Oh My!

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Posted 16 March 2010 - 07:54 AM

Thank you so much for taking the time to help me (us).
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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