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MS word/excel files not opening while internet is on


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5 replies to this topic

#1 Pankaj Mittal

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Posted 11 March 2010 - 11:39 AM

For past few weeks I have noticed that I cannot open any word/excel file when broadband internet is running. The moment I click the icon 'safely remove hardware' from the system tray to disconnect the modem, all the word/excel files start opening swiftly. I have windows xp SP3 & 768 MB RAM

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#2 garmanma

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Posted 11 March 2010 - 01:15 PM

Is that the only USB device you have?
You do not use a printer with a USB connection?
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#3 Pankaj Mittal

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Posted 12 March 2010 - 11:47 AM

No I do not have a printer or any other USB device attached

#4 cooldude10

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Posted 12 March 2010 - 11:58 AM

How slow is the computer running you are only running at a quarter of a gig of RAM

#5 cryptodan

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Posted 12 March 2010 - 02:40 PM

How slow is the computer running you are only running at a quarter of a gig of RAM



Its 3/4's of a gig of RAM. He should be fine as long as the machine isn't being multi-tasked to death.

#6 Pankaj Mittal

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Posted 13 March 2010 - 10:03 AM

I think RAM should not be a problem because the word/excel files were opening swiftly with internet running, few weeks back.




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