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Can't download anything


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#1 MrRoss

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Posted 11 March 2010 - 01:10 AM

I was trying to download Malwarebytes or SUPERAntiSpyware and cannot get either to download. The download window pops up immediately and says canceled. I've never had this problem before so I don't know where to begin looking for the source of the problem.

EDIT: Problem solved. Thanks.

Edited by MrRoss, 11 March 2010 - 09:16 PM.


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#2 MrRoss

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Posted 17 March 2010 - 11:20 AM

Just wanted to come back and post that this was a problem with Firefox on a machine running Windows XP SP3 and Firefox 3.6. It was solved by going to the Control Panel, clicking Internet Options, clicking Security Tab, Internet Zone, Custom Level, scrolling down to the Miscellaneous section, selecting the option for "Prompt (recommended)" under the Launching applications and unsafe files. I've since lost track of the link to the help section on Mozilla Firefox's site where I found the information after about a day of googling many different search terms but this is how it was solved. It seems that when selecting a very high security level for the Internet Zone changes this selection and if you want to be able to download you will need to set it this way and it's easy enough to change back after a download if you really want the high security level or you don't want others to be able to download things on your system.

Contol Panel
Internet Options
Security Tab
Internet Zone
Custom Level
Miscellaneous
Launching applications and unsafe files
Prompt (recommended)

#3 boopme

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Posted 17 March 2010 - 08:28 PM

Thank you!!
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#4 MrRoss

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Posted 19 March 2010 - 12:53 PM

Thank you!!

You're quite welcome, boopme! I finally found the link to the information I used to solve this problem. I will post it here in case anyone else comes across this issue because it seems to be hard to locate the information for it when you need it. It seems to affect users of Firefox 3.5 and 3.6.

http://kb.mozillazine.org/Unable_to_save_o...tings_-_Windows




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