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Virus nielgfx.exe???


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3 replies to this topic

#1 Sheryl222

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Posted 10 March 2010 - 05:44 PM

I'm not sure what is going on with my computer. It stops responding but eventually catches up & runs again. Everything went crazy & nothing is working right. I am getting little animations in the right hand corner of my screen. A little man with big glasses that hops up & down then runs away. I did a repair of XP with the install disk. That didn't help much so I did an upgrade. Same disk. That helped alot. I recently disabled my McAfee & switched to Fix It 10 Pro. The first time I used it everything was okay, but when I rebooted my A/V was disabled & I was not able to re enable it. I deleted the Fix It & reinstalled it. The same thing happened again. I uninstalled Fix It & turned on my Windows Defender. It says that my machine is running normally but it isn't. Everytime I reboot I get a pop-up window that says "need file nielgfx.sys" I thought the file might be on the windows disk, but it's not. Now I think it might be a trojan or something. It says to look on "%DiskDescription%" but can't find that file. I have downloaded the DDS & made logs for you. I'm not sure what to do next. Thx Sheryl

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Edited by Sheryl222, 10 March 2010 - 05:45 PM.


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#2 schrauber

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Posted 13 March 2010 - 03:16 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 Sheryl222

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Posted 16 March 2010 - 12:17 AM

I solved the problem by wiping my hard drive by reinstalling XP, then installing Windows 7 upgrade. LOL The little guy running all over my monitor was cute but glad he's gone!! LOL I was due for an upgrade anyway but lost all my documents. By the time I tried to back up my files my computer was so goofy it backed up a couple of files, but most of it was lost. Thx anyway. Sheryl

#4 schrauber

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Posted 16 March 2010 - 03:44 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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