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Rogue virus? Unnamed / unfound scanner


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#1 dawnzig

dawnzig

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Posted 09 March 2010 - 09:12 PM

Hi all.

A few weeks ago, I got a popup 'computer scanner'. Unfortunately, I used the task manager to stop it before getting its name (figured I could find it and delete elsewhere--NOT!). Nothing odd in HJT, Trend Micro, Panda, Spybot, MBAM, SAS, or my Avira Antivir (except a temp file in the activescan one day after that that I quarantined). Figured it was a fluke.

Got another last night. Called itself "Computer Security" in the Application tab in task manager and I ended it. Nothing came up in MBAM (see attached). Tried searching for this "Computer Security" scanner, couldn't find a thing as it's too generic.

Avira Guard found another infected file last night after the 'scan'. Says, "contains recognition pattern of the HTML/Infected.WebPage.Gen.HTML script virus"
Changed temp files from the last time... I quarantined it.

I'm not a gamer, pirater, rarely download 'cept necessary programs from trusted sources (to the best of my ability) and try to keep the system lean & relatively tight 'cept I do allow scripts (with permissions) and am a researcher, having to access Myspace, FB, Twitter & thousands of searched sites.

Have a Compaq Presario V5000 XP SP3. Wireless FIOS. Free Zonealarm, fiance has the router locked-down w/some custom rulesets, too.

Followed Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help and pasted the first DDS log but was unable to attach the rest of the files as I cannot find the "Browse" button for attaching documents!!! blink.gif <feeling stupid> Um, there's buttons up top for attaching links, pix and email, but nothing to browse with. (See, I even took a screenshot to show I'm not totally crazy!!!) wacko.gif

http://picasaweb.google.com/dawnscire/Drop...817031454260370 -- apparently ur system won't post this, but it's the only site i have 4 pix so u'll have 2 look it up, then and see that I'm not making it up, there's no browse toggle.

Thanks so much for any help you can provide. smile.gif

Kindly,

dawn(zig)

(btw, in case you never heard of it Jobslinger/Jobdinger is a new mystery shopping prog, purportedly legit, as sent by my legit myst shop company whom it do jobs for occasionally)





DDS (Ver_09-12-01.01) - NTFSx86
Run by dawnie at 0:51:32.89 on Tue 03/09/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.577 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\dawnie\Desktop\helpers\dds -- shows runnin progs.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/
mSearch Bar = hxxp://www.google.com/
uURLSearchHooks: FCToolbarURLSearchHook Class: {96b985b7-3cf9-456a-9db6-791710e60f5f} - c:\program files\mypoints point finder\Helper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Freecause Toolbar BHO: {614bda1f-9bef-4cd1-bde4-fa4804929b4a} - c:\program files\mypoints point finder\Toolbar.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - c:\program files\wot\WOT.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - c:\program files\wot\WOT.dll
TB: MyPoints Point Finder: {89a2510a-b4b6-4683-bec9-1b96700bc7f1} - c:\program files\mypoints point finder\Toolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: ZoneAlarm Spy Blocker Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\dawnie\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://mypoints.worldwinner.com/games/v47/shared/FunGamesLoader.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263174009125
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {B9F79165-A264-4C4A-A211-133A5E8D647F} - hxxp://support.f-secure.com/enu/home/onlineservices/fshc/fscax.cab
DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://ak.imgag.com/imgag/cp/install/Crusher.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dawnie\applic~1\mozilla\firefox\profiles\vmsnstjq.default\
FF - prefs.js: browser.startup.homepage - http:/my.msn.com
FF - component: c:\program files\mozilla firefox\components\FFConnectorLauncher.dll
FF - component: c:\program files\mozilla firefox\components\FFSource.dll
FF - plugin: c:\documents and settings\dawnie\application data\mozilla\firefox\profiles\vmsnstjq.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\documents and settings\dawnie\application data\mozilla\plugins\npatgpc.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-9-24 28552]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-9-16 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-9-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 66632]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-7-10 353672]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-9-16 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-9-16 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-9-16 56816]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S2 pciinfo;HP Pci Information;\??\c:\docume~1\rawbee~1\locals~1\temp\hpispz\hpdom\pciinfo.sys --> c:\docume~1\rawbee~1\locals~1\temp\hpispz\hpdom\pciinfo.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 12872]
S4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
S4 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2008-12-7 464264]
S4 SlimServerMySQL;SlimServerMySQL;c:\progra~1\slimse~1\server\bin\mswin3~1\mysqld.exe --defaults-file=c:\progra~1\slimse~1\server\cache\my.cnf slimservermysql --> c:\progra~1\slimse~1\server\bin\mswin3~1\mysqld.exe --defaults-file=c:\progra~1\slimse~1\server\cache\my.cnf SlimServerMySQL [?]

=============== Created Last 30 ================

2010-03-09 05:11:24 0 ----a-w- c:\documents and settings\dawnie\defogger_reenable
2010-03-07 23:44:07 1355 ----a-w- c:\windows\imsins.BAK
2010-03-03 07:25:00 0 d-----w- c:\docume~1\dawnie\applic~1\surfmerchants.jobslingerplus.JobDinger.678BFF81A6039956CAB00811CB07FE45D5F13B96.1
2010-03-03 07:24:56 0 d-----w- c:\program files\JobDinger
2010-02-26 10:59:14 0 d-----w- c:\program files\DsHJT
2010-02-24 01:45:58 57398 ----a-w- c:\windows\system32\dllcache\imjpdadm.exe
2010-02-22 07:21:39 0 d-----w- c:\docume~1\dawnie\applic~1\Keynote Systems
2010-02-19 23:47:50 3604480 ----a-w- c:\windows\system32\GPhotos.scr

==================== Find3M ====================

2010-03-07 03:39:52 90440 ----a-w- c:\windows\system32\GDIPFONTCACHEV1.DAT
2010-03-03 07:27:01 73480 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-21 13:19:18 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-11 08:38:55 69120 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-12-09 05:53:44 726528 ----a-w- c:\windows\system32\dllcache\jscript.dll

============= FINISH: 0:52:52.35 ===============

Edited by Orange Blossom, 09 March 2010 - 11:20 PM.
Move to log forum. ~ OB


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#2 m0le

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Posted 12 March 2010 - 07:43 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks thumbup2.gif
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#3 dawnzig

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Posted 13 March 2010 - 03:22 AM

Hi m0le.
Yes, I'm here. I'm subscribed.

Unfortunately, I have had to do a little 'self prescription' over the past several days as I needed to get some (actual) work done, too! (I'm a writer and had a deadline....)

I downloaded the new MS patches for Outlook & Office '03/'07, etc., & also had read on here about a scanner called DrWeb CureIt, which i ran and which did find a few infections that no other scans did. Two were in the other User profile (bought this laptop from a friend & thought she & I had thoroughly 'cleansed' it...).

I've attached that log as well as the others I couldn't originally--GMER & DDS (seems the "Browse" option is now available!). Note that those two logs were run BEFORE DrWeb CureIt.

Still getting really bogged down whenever I'm online for 6+ hrs, IE's crashing. Can't hardly use FF at all even after reverting to 3.0xxxwhatever & disabiling add-ons & extensions it still runs at 98-99%, which is why I'd been using IE. Now IE will overload but high CPU won't show in Task Mgr, only shows up that IE is open, like, 3, 4, 5 times even when I only have one window, one tab open....very weird behavior. Disabled all but mandatory addons too.

Haven't gotten the 'Computer Scanner' thingee tho I haven't done any hardcore research or online work this week... been offline a lot. Got it twice in a month.

That's the story, my friend. Thanks for taking the time to help. smile.gif

Kindly,
Dawn(zig)

Attached Files



#4 m0le

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Posted 13 March 2010 - 04:28 AM

Some recognisable bad files in Dr Web, so let's try Combofix to check that the infection has been dealt with completely.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 dawnzig

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Posted 13 March 2010 - 06:20 AM

Hi m0le~
Here's the log ye requested. Thanks so much for ur help! smile.gif

btw, I'd shut off the spy/mal-ware beforehand but 4got about my scheduled avira scan... it started at the end when combofix was gonna run its report. hope that doesn't mess anything up. It gave a window stating not to run any other progs & I stopped the scan as soon as I saw it.
also, it installed the recov console.

I'm heading to sleep for awhile but will check back for further instructions upon awakening. thank you again~

Sleepily,
dawn(zig)

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#6 m0le

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Posted 14 March 2010 - 09:01 AM

That looks pretty good already.

Please run MBAM next

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then go online and run the ESET scan

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push

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#7 dawnzig

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Posted 15 March 2010 - 12:55 AM

Hi m0le,
Sorry, have been offline today... just getting the scans going now. Did an MBAM on the 9th, prior to DrWeb. Am re-doing now. Will post logs posthaste.
Thanks kindly. smile.gif
dawn(zig)

#8 dawnzig

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Posted 15 March 2010 - 02:12 PM

Hello again,

The scans took quite awhile! Anyway, neither found anything. Have attached MBAM rpt. ESET didn't allow the option. 89K+ files didn't find anything, scan took nearly 2 hrs (tho it definitely seemed much longer and sat for long periods on certain files doing what appeared to be nothing).

Thanks for your help thus far. smile.gif

Attached Files



#9 m0le

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Posted 15 March 2010 - 06:28 PM

Clean and clean. thumbup2.gif

MBAM scans can take a couple of hours if your PC is chock full of files so that's not an unusual response time.

There doesn't seem to be any trace of any malware.

The browse button missing isn't going to be malicious either. It could be that your settings didn't allow attachments.

It looks like Dr Web caught the remnants of an infection long gone.

We should do a clear out of your cache/cookies/temp files to make sure.

Please download ATF Cleaner by Atribune.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main "Select Files to Delete" choose: Select All.
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

If you are using Firefox and this has caused page loading problems then please clear your private data. To do this go
to the Tools menu, select Clear Private Data, and then check Cache. Click Clear Private Data Now.

This could also be Clear Recent History or similar

Then close Firefox and then reopen it.


Next Java


To Clear the Java Runtime Environment (JRE) cache, do this:
  • Click Start > Settings > Control Panel.
  • Double-click the Java icon.
    -The Java Control Panel appears.
  • Click "Settings" under Temporary Internet Files.
    -The Temporary Files Settings dialog box appears.
  • Click "Delete Files".
    -The Delete Temporary Files dialog box appears.
    -There are three options on this window to clear the cache.
    • Delete Files
    • View Applications
    • View Applets
  • Click "OK" on Delete Temporary Files window.
    -Note: This deletes all the Downloaded Applications and Applets from the cache.
  • Click "OK" on Temporary Files Settings window.
  • Close the Java Control Panel.
You can also view these instructions along with screenshots here.

Now Flash, to be sure

Please Download Flash Cookie Killer by Bobbie Flekman and save it to your Desktop

==========

excl.gif Warning excl.gif

Steps (1-3) will delete all existing highscores and game settings for flash games. Steps (4-8) might prevent the ability to save highscores in some games all together.

==========
  1. Double click from your desktop

  2. Check "Everything but Adobe Site Settings"

  3. Mouse click "Make it so!"


  4. Now go to the Adobe Flash Player Settings Manager

  5. In the "Website Storage Settings" choose the "Delete All Sites" tab then "Confirm"


  6. Next in the "Global Storage Settings" uncheck "Allow third-party Flash content to store on your computer"


  7. Finally in the "Global Privacy Settings" choose "Always Deny" then "Confirm"


  8. You have now successfully deleted cookies stored and changed the Flash Players default settings to prevent access in the future.


Finally, let me know if there are any further symptoms that exist on the PC. smile.gif
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#10 dawnzig

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Posted 15 March 2010 - 10:54 PM

Hi again, m0le.
Thanks for the expertise.... The longer scan time and pauses I noted were for ESET, not so much MBAM (I'm used to that one). And I'd already run CCleaner, Disk Cleanup and, I'm pretty sure, TFC, before starting this process. But will definitely follow these next instructions.

One other odd thing I just recalled, with CCleaner & even some viral scans, for some reason I could only get them to clean/scan ONLY whichever particular user I was in--even in Safe Mode. Meaning, that program wouldn't perform a universal scan or clean more than whichever user I was in at a time. I'd have to reboot and/or switch users to clean/scan.... (was either MBAM or SAS--whichever runs in Safe Mode--that was doing that behavior).

I'm mostly concerned b/c I don't know what made/is making that pop-up scanner occur. Hope it's what was in Dr.Web....

Ok, off to clean cookies now. smile.gif

Kindly,
dawn(zig)

#11 dawnzig

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Posted 15 March 2010 - 11:16 PM

Ok, m0le, all done with those tasks. I'm going to reboot now and see how she acts. smile.gif


#12 m0le

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Posted 18 March 2010 - 08:44 PM

How is it going, dawnzig?
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#13 dawnzig

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Posted 19 March 2010 - 08:02 PM

Everything seems good, m0le. Things running smoothly. I'm surprised, but very happy! thumbup.gif
Thank you for the guidance.
Kindly,
dawn(zig)

#14 m0le

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Posted 19 March 2010 - 08:51 PM

Great. Let's clear up and ship out! laugh.gif


You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it dawnzig, happy surfing!

Cheers.

m0le
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#15 dawnzig

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Posted 22 March 2010 - 05:45 AM

Thank you SO MUCH, mole, for taking the time to look over my logs & provide aid. thumbup.gif

Completed the last of the cleanups and just a couple updates. Had forgotten about Secunia. smile.gif

Just wondering... do you recommend going with the current Firefox (3.6) release? I'd had major probs when 3.5 came out (couldn't fix no matter what) so reverted to 3.0, now at 3.0.18. Thoughts?

Kindly,

Dawn




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