Posted 09 March 2010 - 09:33 PM
I did that. After installing the OS from the original disk, I installed the drivers, including the audio driver, from the drivers disk. And then rebooted. But the problem didnt go awy, and the speaker icon still has the big red x. Next, I went to the dell website to get the drivers, thinking the drivers on the disk were corrupt. I installed both drivers, but neither makes the 'Adio device is not installed' problem go away. Then I went to the BIOS, thinking maybe the audio device was disabled in the BIOS. Not so, it was enabled. I disabled it, then rebooted, then enabled it, but the problem still persists.
I dont know what else to do, and the wonderful guys at DELL wont help me cause my system is a month out of warranty
What else can I try? By the way, it is onboard audio.