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dell inspiron 531S says no audio device is installed


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#1 shashman

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Posted 09 March 2010 - 06:21 PM

I reloaded my operating system, but now my computer says 'Audio device is not installed' and I have no sound. Also the speaker icon has a big X through it

How do I fix this

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#2 hamluis

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Posted 09 March 2010 - 06:36 PM

You need to either download...or use the appropriate drivers CD...then install the audio drivers for your particular system.

These are generally available at the website of the system manufacturer, unless it's custom/self-built...in which case, the drivers for the individual components are available at the respective websites of the manufacturer of the specific component.

XP Drivers for Inspiron 531S

Select the appropriate audio driver, download it...install according to Dell instructions.

Louis

#3 shashman

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Posted 09 March 2010 - 09:33 PM

hamlius:
I did that. After installing the OS from the original disk, I installed the drivers, including the audio driver, from the drivers disk. And then rebooted. But the problem didnt go awy, and the speaker icon still has the big red x. Next, I went to the dell website to get the drivers, thinking the drivers on the disk were corrupt. I installed both drivers, but neither makes the 'Adio device is not installed' problem go away. Then I went to the BIOS, thinking maybe the audio device was disabled in the BIOS. Not so, it was enabled. I disabled it, then rebooted, then enabled it, but the problem still persists.

I dont know what else to do, and the wonderful guys at DELL wont help me cause my system is a month out of warranty

What else can I try? By the way, it is onboard audio.

#4 hamluis

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Posted 09 March 2010 - 10:42 PM

Which of the two audio drivers listed at the Dell site...did you install?

Only one will work properly, your system only has 1 sound device. If you installed the first...try the second one...and vice versa.

You might also want to try Removing unused device drivers from Windows XP machines - http://articles.techrepublic.com.com/5100-...tml?tag=nl.e101.

Louis

#5 shashman

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Posted 09 March 2010 - 10:55 PM

I downloaded and installed the first one. No luck. Then I tried the other driver, still no luck

#6 MrBruce1959

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Posted 10 March 2010 - 12:51 AM

Go to Device Manager in the Control Panel

DO you see any devices with an exclamation mark next to the devices name?

If so, this is a shot in the dark, but try right clicking the device and choose properties.

Look for the drivers tab and look for update driver.

If you have a disk, have it search the disk for the correct drivers, sometimes windows is stupid and can't find things on its own, you may have to point windows to the .inf file related to your hardware.

This file is an informational text file, that windows reads and adds to its information data base, this instructs windows on how to use your hardware and what system drivers it needs to make the hardware work correctly. Sorry I got a little techie there...... LOL.

But you need to point it towards that .inf file and whoola away you go, your device should start functioning!

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#7 shashman

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Posted 10 March 2010 - 09:54 AM

No, there are no exclamaion marks in device manager. I have the drivers CD with me, and I downloaded the drivers from there too for the audio, but the problem wont go away. How do I find that inf file that you were saying

#8 shashman

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Posted 10 March 2010 - 10:08 AM

Man, dell must have changed something, usually the audio shows enabled as soon as I download the driver. This model shows the red X in the speaker icon, but ... lo and behold , the red X disappears, nd everything is dandy. Man I shoulda just plugged in a speaker before going nuts over this and that. Oh well live and learn!!

#9 hamluis

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Posted 10 March 2010 - 03:35 PM

Glad you resolved it...happy computing :thumbsup:.

Louis




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