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IE Not Responding. In Task Mgr...


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#1 Alohano

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Posted 09 March 2010 - 12:16 PM

My IE has locked up frequently. In each case of this happening, when I access the Task Manager, if I have one page up in IE, the page appears TWICE.

It is very difficult to clear either/both.

So why does one internet page appear twice in the task manager to begin with? And what is the cause.

I'm a newbie so I humbly apologize if this questions has been answered elsewhere. I did try to look for the answer before posting.

Thank you.

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#2 hamluis

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Posted 09 March 2010 - 12:28 PM

I suspect that IE works this way...one process for IE itself, another process for each window opened.

I'm curious as to how you can tell...what webpage is open...by looking at Task Manager. I can't.

As for IE locking up...I suggest you take a look in Event Viewer for errors...and take a look at the toolbars/add-ons you have installed in IE.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

You might also check to see that all critical updates to XP are installed.

Louis

#3 thicool

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Posted 09 March 2010 - 02:33 PM

if nothing else try resintalling IE, its free

#4 Alohano

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Posted 09 March 2010 - 02:34 PM

Thank you very much for your reply hamluis.

Re my problem, it's very, very simple. I would have only one internet page up, can be any site, such as cnn.com. I can confirm that only one internet page is up as there is only one tab at the bottom of the browser next to the start icon.

So let's say it is cnn. It would simply lock up and stop operating...can no longer browse, etc and the top then displays cnn.com (Not Responding).

So when I ctrl, alt, del, in the task manager there are TWO cnn.com and they both are not responding.

It then becomes very difficult to end task for either/both and then have to basically reboot the pc.

Thank you in advance for your review and help!

#5 hamluis

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Posted 09 March 2010 - 02:51 PM

OK...I see now :thumbsup:..

You are not looking at the Process tab, but at the Application tab.

I can explain that one :flowers:.

Say that I'm running IE and have this webpage open. That is one listing on the Applications tab of Task Manager.

When I try to close that webpage (unsuccessfully) , using the Applications tab of Task Manager...that automatically creates a second listing. The original webpage is reflected, as well as my attempt to close it.

To close the page, I now have to delete two listings under the Application tab.

FWIW: This kind of thing happens to me also.

I've never found it difficult to End Task any program when this happens. I just put the list in alphabetical order, find the offending program listings...and click End Task on each.

Why this happens...I don't know. I only know that it will happen with certain applications I use and I suspect it's because the code is poor and I'm unable to update the program.

In your case...I would make sure that I have the latest version of IE installed, along with all critical updates.

If you already have IE8 installed...I have no clue. Maybe examine what add-ons you have installed.

Louis

#6 garmanma

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Posted 09 March 2010 - 03:56 PM

Also make sure JAVA is up to date and remove the older versions

Edited by garmanma, 09 March 2010 - 03:56 PM.

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#7 Alohano

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Posted 09 March 2010 - 04:20 PM

Thank you all for your information.....is there a quick/easy way to insure I have the latest version of java and especially, how to remove previous/multiple/old versions.

My apologies for your responding to a PC dunce.

Aloha and thank you again.

#8 hamluis

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Posted 09 March 2010 - 04:47 PM

Take a look at

Java - Test your browser - http://www.bodo.com/javame.htm (test for Java Script)

What Version of Java Are You Running - http://javatester.org/version.html OR http://www.java.com/en/download/dt_verify....rs_jre=1.6.0_18

No need to visit other sites or install other Java applications, if you are current.

Louis

As for removal...I believe that's done when the update is accomplished at the Java site. If not, read that java.com page and it should have details on how to remove older (vulnerable) versions.

Edited by hamluis, 09 March 2010 - 04:49 PM.


#9 garmanma

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Posted 09 March 2010 - 07:37 PM

JavaRa
Checks, fixes, and uninstalls
You want the binary zip download:
http://raproducts.org/

Version 6 update 18
http://www.java.com/en/download/index.jsp
Mark
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#10 Alohano

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Posted 09 March 2010 - 11:50 PM

Thank you very much to all. I will do everything you say and report back to let you know if I am encountering the same issue.

Aloha!




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