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XP internet security 2010


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3 replies to this topic

#1 GordonBlogger

GordonBlogger

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  • Local time:04:14 PM

Posted 09 March 2010 - 08:26 AM

I ran Malwarebytes twice and it stated it had found problems which I removed but I am still getting various pop ups saying Xp internet security neads updating and prompting me to purchase, I am aware this is a scam and have not clicked on any links or purchased anything. Can somebody help me get rid of this please? I have included the logs below, I have not been able to do the GMER log as it freezes before it finishes each time I try and run it.
I am posting this from a different computer.

mad.gif





DDS (Ver_09-12-01.01) - NTFSx86
Run by Gordon Bloomfield at 11:30:23.00 on 09/03/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.445 [GMT 0:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\WINDOWS\FixCamera.exe
C:\WINDOWS\tsnp2std.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Documents and Settings\Gordon Bloomfield\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/webhp?sourceid=navclient&ie=UTF-8&rlz=1T4SKPB_enGB231GB237
uSearch Page = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
uSearch Bar =
uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe" //mailurl:mailto:newsletter@mouseprice.com?subject=UNSUBSCRIBE
mSearchAssistant = hxxp://www.google.com/ie
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.1.15.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [LaunchApp] Alaunch
mRun: [SkyTel] SkyTel.EXE
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: [<NO NAME>]
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Acer Empowering Technology Monitor] c:\windows\system32\SysMonitor.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 1
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [SpeedTouch USB Diagnostics] "c:\program files\virgin net broadband\Dragdiag.exe" /icon
mRun: [FixCamera] c:\windows\FixCamera.exe
mRun: [tsnp2std] c:\windows\tsnp2std.exe
mRun: [snp2std] c:\windows\vsnp2std.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [HPHmon03] c:\windows\system32\hphmon03.exe
mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [CTCheck] c:\program files\creative\creative zen\zen media explorer\CTCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: &Search
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.3.1.15.dll/206
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.8.1/GarminAxControl.CAB
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/43.11/uploader2.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://express.foto.com/ImageUploader5.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.new2.foto.com/ImageUploader4.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-3 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-3 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-3 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100224.002\IDSXpx86.sys [2010-2-27 329592]
R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};{FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};c:\program files\cyberlink\powerdvd8\000.fcl [2008-5-15 61424]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-3 117640]
R3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2009-2-24 18864]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-10-4 102448]
R3 LVHybrid;LVHybrid service;c:\windows\system32\drivers\LVHybrid.sys [2006-5-16 660992]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100307.007\NAVENG.SYS [2010-3-7 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100307.007\NAVEX15.SYS [2010-3-7 1324720]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-28 135664]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe --> c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [?]

=============== Created Last 30 ================

2010-03-09 11:29:10 0 ----a-w- c:\documents and settings\gordon bloomfield\defogger_reenable
2010-03-08 17:39:23 296462 ----a-w- c:\windows\~DFBBF0.tmp
2010-03-08 13:33:42 0 d-----w- c:\docume~1\gordon~1\applic~1\Malwarebytes
2010-03-08 13:33:37 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-08 13:33:34 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-08 13:33:34 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-08 13:33:34 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-03-07 15:03:03 0 d-----r- c:\program files\Norton Support
2010-03-04 17:51:53 293376 ------w- c:\windows\system32\browserchoice.exe
2010-02-20 20:38:43 137000 ----a-w- c:\windows\system32\MSMAPI32.OCX
2010-02-20 20:38:42 116224 ----a-w- c:\windows\system32\pdfcmnnt.dll
2010-02-20 20:38:39 23552 ----a-w- c:\windows\system32\MSMPIDE.DLL
2010-02-20 20:38:38 0 d-----w- c:\program files\PDFCreator
2010-02-16 21:35:01 1520585 ----a-w- c:\windows\XSitePro Training Resources Uninstaller.exe
2010-02-16 00:16:35 1993279 ----a-w- c:\windows\XSitePro2 Resource Pack 1 Uninstaller.exe
2010-02-16 00:04:15 842588 ----a-w- c:\windows\XSitePro2 Uninstaller.exe
2010-02-16 00:02:16 0 d-----w- c:\program files\XSitePro2
2010-02-16 00:02:16 0 d-----w- c:\program files\common files\Thraex Software
2010-02-09 16:00:15 0 d-----w- c:\program files\Sales Letter Creator
2010-02-09 15:12:40 0 d-----w- C:\MyWorks

==================== Find3M ====================

2010-03-06 12:41:53 45056 ----a-w- c:\windows\NCUNINST.EXE
2010-01-31 20:21:02 434688 ----a-w- c:\windows\system32\ss2uinst.exe
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2008-04-18 17:33:46 355574 ----a-r- c:\program files\common files\App.ico
2009-10-30 16:19:03 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-10-21 18:40:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008102120081022\index.dat

============= FINISH: 11:30:54.87 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 14/07/2007 05:41:07
System Uptime: 03/09/2010 09:56:29 (-4270 hours ago)

Motherboard: Acer | | MRS600M
Processor: Intel® Pentium® D CPU 2.80GHz | Socket 775 | 2800/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 113 GiB total, 72.312 GiB free.
D: is FIXED (FAT32) - 114 GiB total, 15.715 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
L: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP511: 27/02/2010 16:16:22 - System Checkpoint
RP512: 04/03/2010 18:31:51 - Software Distribution Service 3.0
RP513: 06/03/2010 16:28:04 - System Checkpoint
RP514: 07/03/2010 14:43:47 - Restore Operation
RP515: 07/03/2010 14:47:31 - Restore Operation
RP516: 07/03/2010 14:48:01 - safe1
RP517: 07/03/2010 14:52:11 - Restore Operation

==== Installed Programs ======================

Acer eDataSecurity Management
Acer eDataSecurity Management 2.0.3079
Acer Empowering Technology
Acer ePerformance Management
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.4
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
AudibleManager
BitComet 1.09
Bonjour
Compatibility Pack for the 2007 Office system
comsummer-1024x768
Coupon Printer
Creative System Information
Creative ZEN
Critical Update for Windows Media Player 11 (KB959772)
CyberLink PowerDVD 8
Foto.com Editor 1.0
GAMES Interactive 2
Garmin City Navigator Europe NT 2010 Update
GearDrvs
GemMaster Mystic
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976002-v5)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
hp photosmart printer series (Remove only)
ImageConverter Plus 7.1
J2SE Runtime Environment 5.0 Update 6
Japanese Fonts Support For Adobe Reader 8
Java™ 6 Update 12
K-Lite Codec Pack 4.7.0 (Full)
LightScribe 1.4.74.1
MainConcept (MCE) MPEG Encoder
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Away Mode
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Norton 360
NTI Backup NOW! 4.5
NTI CD & DVD-Maker
NVIDIA Drivers
OCA Client history tool install
OpenOffice.org Installer 1.0
Otto
PDFCreator
Photo to Sketch 4.0
Picture Slide DVD 1.0
PIXresizer 2.0.4
Plug and Record 1.0
Portrait Professional 9.0
Portrait Professional 9.0 Trial
PowerDirector Express
PowerDVD
PowerProducer
QuickTime
Realtek High Definition Audio Driver
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Skype™ 4.0
Sonic Encoders
SpeedTouch USB Software
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
USB2.0 PC Camera (SN9C201&202)
Wallpapers from MSN
WebFldrs XP
WinAVI Video Converter
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 11
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinRAR archiver
XnFoto www.foto.com
XSitePro Training Resources
XSitePro2
Yahoo! Toolbar
ZENcast Organizer

==== Event Viewer Messages From Past Week ========

08/03/2010 17:34:14, error: Service Control Manager [7000] - The My Web Search Service service failed to start due to the following error: The system cannot find the path specified.
08/03/2010 15:34:06, error: System Error [1003] - Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 001a0019, parameter4 857a2850.
06/03/2010 13:33:51, error: Print [6161] - The document product launch.pdf owned by Gordon Bloomfield failed to print on printer hp photosmart P1000 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 4392472. Number of bytes printed: 0. Total number of pages in the document: 50. Number of pages printed: 0. Client machine: \\ACER-E4BC6B6A8F. Win32 error code returned by the print processor: 31 (0x1f).
06/03/2010 13:32:23, error: Print [6161] - The document product launch.pdf owned by Gordon Bloomfield failed to print on printer hp photosmart P1000 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 8509328. Number of bytes printed: 0. Total number of pages in the document: 54. Number of pages printed: 0. Client machine: \\ACER-E4BC6B6A8F. Win32 error code returned by the print processor: 31 (0x1f).

==== End Of File ===========================

Attached Files



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#2 GordonBlogger

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Posted 11 March 2010 - 05:19 AM

I have now re-run the Malware removal tool and all is OK thumbup.gif

#3 schrauber

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Posted 12 March 2010 - 01:58 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

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Posted 17 March 2010 - 12:59 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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