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About the process of removing and Triggering "av.exe" file


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#1 AeroB

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Posted 09 March 2010 - 05:27 AM

Hi
Is it ok that i installed and download the "malwarebytes" by the infected computer? i have no available computer to download it, so i just download it with the infected computer, thanks, and by the way i turned off my computer and then logged on again, and then XP INTERNET SECURITY 2010 didnt show up, i even tried to trigger it to be scanned by malwarebytes but it did not show up. is there another way to trigger it? thanks again

Edited by AeroB, 09 March 2010 - 05:30 AM.


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#2 AeroB

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Posted 09 March 2010 - 05:53 AM

Hi again!,
i scanned my system with malwarebytes but it didint found any av.exe malware? what will i do?

#3 Orange Blossom

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Posted 09 March 2010 - 11:04 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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