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Unprompted Scans by HP. Help!


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#1 BerkeleyGuy

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Posted 09 March 2010 - 02:19 AM

Often, for no apparent reason a scan or install window pops up & says the following in small window:

"Scan: The feature you are trying to us is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "Scan.msi" in the box below.

(the window contains this line of text in it)
C:\Temp\HP_WebRelease\setup\Scan\" anyone help?

How can I disable this HP scan?

I have also included my HT log.


Help!!!!


and thanks.

EDIT: Removed log, not need and not allowed in this forum-MG

Edited by garmanma, 09 March 2010 - 11:25 AM.


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#2 hamluis

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Posted 09 March 2010 - 09:12 AM

Take a look, http://h10025.www1.hp.com/ewfrf/wc/documen...cname=c00811375

Louis




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