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Lost Administrator User Group!!! Help?

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#1 jonas914


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  • Local time:02:21 AM

Posted 08 March 2010 - 11:50 PM

XP Pro/SP3 - Running 3 things:
WavMail (voicemail software)
RelayFax (fax server)
Symantec Endpoint Prot (sorry!!)- Protection Center to manage the office's clients.

The IP is sitting on a 1-to1 NAT (public IP) with only port80 open.

I was troubleshooting one problem becuase this machine had been force-rebooted several times and caused a file corruption in the voicemail system.

During my exploration, I discovered that when I tried to check Local Users and Groups, I got an error message:
"The following error occured while attempting to read group properties:
The group name could not be found."

And, when I dug deeper, I found that the Administrator group itself was MISSING!?
The Administrator User account was still there, but its group memberships cannot be viewed..I get the same error and it just closes.

The machine otherwise seems fine, it runs normal Windows updates just fine, but I'm worried this will cause other issues in the future, so I'd really like to resolve this missing Administrator group.

Can anybody please give me suggestions as to what I can try to repair it? I've searched the net and can't find anything helpful.

Edited by Pandy, 10 March 2010 - 03:57 PM.
Moved from Windows XP Home and Pro to a more appropriate forum ~Pandy

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