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7 replies to this topic

#1 purplerose_ll

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Posted 08 March 2010 - 02:55 PM

My daughters laptop is a Toshiba....approx. 1 1/2 yrs old. One day last week I had it on and the power flicked off and came back on. I booted the comp back up and it was ok....a little bit later the screen went black. I held the power button down to shut it of....waited a bit then turned it back on...it was ok. It done the same thing to my daughter a little bit later.

This morning I had her laptop out running maintenace on it....went to check on it and the screen was black. I held the power button down....waited a bit....turned it back on. I can hear it turn on...see the lights come on...but the screen remains black.

Im at a loss.

Any idea? Suggestions? Am I just screwed?

Thanks in advance.

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#2 cryptodan

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Posted 08 March 2010 - 02:59 PM

Is it still under warranty, it seems like the video card died in it.

#3 purplerose_ll

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Posted 08 March 2010 - 03:02 PM

WEll I went and turned her comp on...and it worked just fine. WTF??

I dont know what the deal is. Is there something I need/should do....heck I dont even know why the screen is going black.

Any suggestins/ideas is greatly appreciated.

#4 purplerose_ll

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Posted 08 March 2010 - 03:04 PM

I dont think it is under warranty anymore. We had to send it in to be fixed right before the warranty expired cuz it wouldnt work.

Can I get a video card at a computer store and have it put in? Is it a big deal?

Thanks for replying.

#5 cryptodan

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Posted 08 March 2010 - 03:05 PM

With a lap top no you cannot go and get one from a store. They are sometimes integrated into the motherboard.

#6 purplerose_ll

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Posted 08 March 2010 - 03:18 PM

So.....maybe I need to take it somewhere to be looked at......is there any way to tell if thats what it is before I take it in?

Really appreciate your help.

#7 cryptodan

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Posted 08 March 2010 - 03:20 PM

I would take it in anyways its hard to tell what kind of damage can be done to a computer during a power surge.

#8 purplerose_ll

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Posted 08 March 2010 - 03:31 PM

OK...I will. Thanks for your help. Really appreciate it.




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