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Help with removing Exploit:HTML/Repl.D, Exploit:Wind32


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#1 Houseprs

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Posted 08 March 2010 - 02:03 PM

Hi all,

We had a lot of problems with trojans, etc lately. Our computer tech guy got rid of them, we got infected again & seemed to have gotten clean once more. . .but here we go again!

I used onecare safety scanner, and it found 4 serious issues, and cleaned/repaired 2 of them. This is what they were not able to fix:

Exploit:HTML\Repl.D
Exploit:Win32\Pdfjsc.EI

I've got the locations of these if necessary, I wrote them down--they're in my husband's temp files.

We're running WindowXP version 5.1, have our firewall enabled, and I run virus scans nearly every day. I use Onecare Safety scanner, and the other programs mentioned below. I alternate the programs (don't run a t the same time of course) and update them almost every time I use them.

I ran Malware Bytes which didn't detect them. -- I've got SuperAntiSpyware Free and AVG Free but haven't run them yet.

I don't have great computer skills, but can follow directions -- any advice would be great to remove this.

Edited by Houseprs, 08 March 2010 - 02:07 PM.


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#2 Orange Blossom

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Posted 09 March 2010 - 10:22 PM

Hello,

I'm thinking you might need more specialized tools than what we allow in this forum. Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Houseprs

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Posted 14 March 2010 - 10:39 AM

thanks Orange Blossom!

I wouind up being able to delete on of the infected files, and the other seems to have disappeared.

We have been coming up "clean" with Onecare Safety scans, and I got the paid version of Kasperksy -- today we got a pop up ad saying we're infected, but it didn't seem too persistent, I was able to close it with task manager & we seem functional. Hopefully it's not lurking on our system someplace.

Kaspersky said it fended off several attacks, one of which was the kind that trolls around looking for open ports. I need to learn a lot more -- so far I've learned to use command prompt & the netstat -a command to see what's going on, but don't understand it enough to know if we have open ports and could be vulnerable.

On Kaspersky's advice, I did download the latest versions of Java & Adobe, and uninstalled a bunch of older versions of them.

I'm still trying to convince my husband not to visit websites without checking them with google safebrowsing (I suppose it's not failsafe) -- he doesn't visit anything off color or unusual, but it seems like viruses are everywhere!

Thanks & I'll post back if we get into trouble again.

J House




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