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Shutting Down, Sleeping, and Stand-by Freezing

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#1 popthetop


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Posted 08 March 2010 - 01:35 PM

On my laptop (Sony Vaio with Windows XP), when I try to shut-down, sleep, or stand-by, the computer goes to the "computer is preparing to shut-down (sleep, or stand-by)" screen and just stays there, like it's frozen. The mouse is still movable, but I can't do anything else. It just stays on that screen until I manually shut down the computer.

This just started happening a couple of days ago. I didn't do anything different on the computer; I just hadn't used it in a couple of weeks.

Sorry I don't have any more details. Please let me know what I can possibly do.

Edited by popthetop, 08 March 2010 - 01:35 PM.

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#2 hamluis



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Posted 08 March 2010 - 02:03 PM

Troubleshoot XP Shutdown Problems (MS) - http://support.microsoft.com/?kbid=308029

Windows XP Shutdown Troubleshooter - http://aumha.org/win5/a/shtdwnxp.php

Troubleshooting Windows Shutdown Problems - http://www.windowsnetworking.com/articles_...s-Shutdown.html


#3 cryptodan


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Posted 08 March 2010 - 02:36 PM

Sounds to me like there is an application open that isn't wanting to close. I would disable all start up items then try shutting down, if this works then apply a start up item until the issue appears.

You can do this via Start > Run > msconfig

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