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Recent Virus Removed, Browser Redirection and Other Problems Persist


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8 replies to this topic

#1 TeriBash

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Posted 08 March 2010 - 01:18 PM

I recently had an infection on WinXP and I believe that the origin has been eliminated. I have Avira AntiVir, and received the notice that I had these infections:
TR/PSW.Magania.cwnx
EXP/Pidief.blnc
There was no extra information on their website about these viruses.

My current problem is when using firefox, I get a few random pop-ups and when attempting to follow a link with google I get redirected to random sites. I also receive notices of "HTML/Infected.WebPage.Gen [virus]" and hit Quarantine. I also get an svchost error at random times after each restart. I also just noticed that it has also disabled Windows Firewall and I can not get it running at this time. I'm not sure what I need to try next but any help would be appreciated.

Here is the exact svchost error:
Generic Host Process for Win32 Services

Error Signature
szAppName : svchost.exe szAppVer : 5.1.2600.3311 szModName : urlmon.dll
szModVer : 6.0.2900.3311 offset : 0003b5e6

Edited by TeriBash, 08 March 2010 - 01:19 PM.


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#2 TeriBash

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Posted 09 March 2010 - 03:59 PM

Just a quick update...I followed another post to run a "sharedaccess.reg" to get Windows Firewall back up and running. It worked fine and eliminated the svchost error I was getting. However, after resetting it is once again disabled. This leads me to believe that while I believe I have cleared out the viruses, there is still one present that I am missing.

#3 boopme

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Posted 09 March 2010 - 05:17 PM

Hello, lets do 2 more scans and look at the logs.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 TeriBash

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Posted 09 March 2010 - 07:31 PM

OK, here are the two logs.

Malwarebytes' Anti-Malware 1.44
Database version: 3838
Windows 5.1.2600 Service Pack 3, v.3311
Internet Explorer 6.0.2900.3311

3/9/2010 6:37:39 PM
mbam-log-2010-03-09 (18-37-39).txt

Scan type: Quick Scan
Objects scanned: 117117
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-03-09 19:29:12
Windows 5.1.2600 Service Pack 3, v.3311
Running: gmer.exe; Driver: C:\DOCUME~1\Beth\LOCALS~1\Temp\aglcrfog.sys


---- System - GMER 1.0.15 ----

SSDT ECB3AEEE ZwCreateKey
SSDT ECB3AEE4 ZwCreateThread
SSDT ECB3AEF3 ZwDeleteKey
SSDT ECB3AEFD ZwDeleteValueKey
SSDT ECB3AF02 ZwLoadKey
SSDT ECB3AED0 ZwOpenProcess
SSDT ECB3AED5 ZwOpenThread
SSDT ECB3AF0C ZwReplaceKey
SSDT ECB3AF07 ZwRestoreKey
SSDT ECB3AEF8 ZwSetValueKey
SSDT ECB3AEDF ZwTerminateProcess

---- Kernel code sections - GMER 1.0.15 ----

.rsrc C:\WINDOWS\system32\drivers\atapi.sys entry point in ".rsrc" section [0xF84B5794]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[1032] ntdll.dll!NtProtectVirtualMemory 7C90D6D0 5 Bytes JMP 007A000A
.text C:\WINDOWS\System32\svchost.exe[1032] ntdll.dll!NtWriteVirtualMemory 7C90DF90 5 Bytes JMP 007B000A
.text C:\WINDOWS\System32\svchost.exe[1032] ntdll.dll!KiUserExceptionDispatcher 7C90E45C 5 Bytes JMP 0079000C
.text C:\WINDOWS\System32\svchost.exe[1032] USER32.dll!GetCursorPos 7E41BD6E 5 Bytes JMP 02C8000A
.text C:\WINDOWS\System32\svchost.exe[1032] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 02C7000A
.text C:\WINDOWS\Explorer.EXE[1488] ntdll.dll!NtProtectVirtualMemory 7C90D6D0 5 Bytes JMP 00A1000A
.text C:\WINDOWS\Explorer.EXE[1488] ntdll.dll!NtWriteVirtualMemory 7C90DF90 5 Bytes JMP 00A7000A
.text C:\WINDOWS\Explorer.EXE[1488] ntdll.dll!KiUserExceptionDispatcher 7C90E45C 5 Bytes JMP 00A0000C

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device -> \Driver\atapi \Device\Harddisk0\DR0 822E8B4C

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0xB3 0xCE 0x65 0xFB ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x69 0xD9 0x1F 0xCE ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x34 0x78 0x88 0x8F ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0 C:\Program Files\DAEMON Tools Lite\
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0xB3 0xCE 0x65 0xFB ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh 0x69 0xD9 0x1F 0xCE ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh 0x34 0x78 0x88 0x8F ...

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

#5 boopme

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Posted 10 March 2010 - 12:10 PM

Hello, there are some unknown and modified/suspicious .sys filres here. We need a deeper look. Please follow these instructions to post needed logs.

Preparation Guide . proceed to steps 6 through 8.
If you cannot perform a step move on to the next. Post all required logs and the complete log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 TeriBash

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Posted 10 March 2010 - 03:42 PM

Here are the requested logs. I hope I did this right, because I followed the Preparation Guide and it says to attach the 2 logs, but I don't see the attach button.


DDS

Log removed. ~ OB


---- System - GMER 1.0.15 ----

Log removed. ~ OB

Edited by Orange Blossom, 10 March 2010 - 07:39 PM.


#7 boopme

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Posted 10 March 2010 - 04:03 PM

Hello Teri,
I need you to go here then repost those two logs.. So that you will get emil notification of a reply.
Start a new topic here (3 forums down from this one.. Click>Virus, Trojan, Spyware, and Malware Removal Logs

let me kknow if it went OK
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 TeriBash

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Posted 10 March 2010 - 04:28 PM

I will certainly let you know how it goes. Thank you for all of your time and effort with this. It is appreciated.

#9 Orange Blossom

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Posted 10 March 2010 - 07:40 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/301743/browser-redirection-and-other-problems/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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