Louis, I tried your first suggestion and wanted to give you feedback on what happened.
It looked like the manual download from the first link was going to work. Then it said 'The feature you are trying to use is on a network resource that is unavailable.' I inherited this computer from my daughter and she is on as a user, too. Could that be the problem?
Then it said 'Click OK to try again or enter an alternate pathway to a folder containing the installation package 'tmp31, tmp' in the box below.
The box said C:\DOCUME~1\Owner\Locals~1\Temp\
Then it said 'That path cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'tmp31.tmp' in a folder from which you can install the product. I searched for that file name in my C drive and within temp files, with no results.
Another name I was given somewhere for the file was NDP1.1sp1-KB867460-X.86.exe and found 2 files of different sizes with that name. I opened one and it seemed to be a log of what failed in the installation attempts. I wondered if it would be helpful?
=== Verbose logging started: 3/8/2010 12:31:37 Build type: SHIP UNICODE 3.01.4001.5512 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI © (D0:58) [12:31:37:362]: Resetting cached policy values
MSI © (D0:58) [12:31:37:362]: Machine policy value 'Debug' is 0
MSI © (D0:58) [12:31:37:362]: ******* RunEngine:
******* Product: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
******* Action:
******* CommandLine: **********
MSI © (D0:58) [12:31:37:362]: Client-side and UI is none or basic: Running entire install on the server.
MSI © (D0:58) [12:31:37:362]: Grabbed execution mutex.
MSI © (D0:58) [12:31:37:862]: Cloaking enabled.
MSI © (D0:58) [12:31:37:862]: Attempting to enable all disabled priveleges before calling Install on Server
MSI © (D0:58) [12:31:37:878]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (2C:50) [12:31:37:893]: Grabbed execution mutex.
MSI (s) (2C:6C) [12:31:37:893]: Resetting cached policy values
MSI (s) (2C:6C) [12:31:37:893]: Machine policy value 'Debug' is 0
MSI (s) (2C:6C) [12:31:37:893]: ******* RunEngine:
******* Product: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
******* Action:
******* CommandLine: **********
MSI (s) (2C:6C) [12:31:37:893]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (2C:6C) [12:31:37:909]: End dialog not enabled
MSI (s) (2C:6C) [12:31:37:909]: Original package ==> C:\WINDOWS\Installer\50c4.msi
MSI (s) (2C:6C) [12:31:37:909]: Package we're running from ==> C:\WINDOWS\Installer\50c4.msi
MSI (s) (2C:6C) [12:31:37:924]: APPCOMPAT: looking for appcompat database entry with ProductCode '{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}'.
MSI (s) (2C:6C) [12:31:37:924]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (2C:6C) [12:31:37:924]: MSCOREE not loaded loading copy from system32
MSI (s) (2C:6C) [12:31:37:971]: Opening existing patch 'C:\WINDOWS\Installer\1599f.msp'.
MSI (s) (2C:6C) [12:31:37:971]: Note: 1: 2203 2: C:\WINDOWS\Installer\1599f.msp 3: -2147287038
MSI (s) (2C:6C) [12:31:37:971]: Opening existing patch 'C:\WINDOWS\Installer\1599f.msp'.
MSI (s) (2C:6C) [12:31:37:971]: Note: 1: 2203 2: C:\WINDOWS\Installer\1599f.msp 3: -2147287038
MSI (s) (2C:6C) [12:31:37:971]: Couldn't find local patch 'C:\WINDOWS\Installer\1599f.msp'. Looking for it at its source.
MSI (s) (2C:6C) [12:31:37:971]: Resolving Patch source.
MSI (s) (2C:6C) [12:31:37:971]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (2C:6C) [12:31:37:971]: User policy value 'DisableMedia' is 0
MSI (s) (2C:6C) [12:31:37:971]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Looking for sourcelist for product {411EDCF7-755D-414E-A74B-3DCD6583F589}
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Adding {411EDCF7-755D-414E-A74B-3DCD6583F589}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Now checking product {411EDCF7-755D-414E-A74B-3DCD6583F589}
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Media is enabled for product.
MSI (s) (2C:6C) [12:31:37:971]: Note: 1: 1402 2: UNKNOWN\Media 3: 2
MSI (s) (2C:6C) [12:31:37:971]: Note: 1: 1402 2: UNKNOWN\Media 3: 2
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Attempting to use raw LastUsedSource value.
MSI (s) (2C:6C) [12:31:37:971]: SOURCEMGMT: Trying source C:\DOCUME~1\Owner\LOCALS~1\Temp\.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 2203 2: C:\DOCUME~1\Owner\LOCALS~1\Temp\tmp31.tmp 3: -2147287037
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1706 2: -2147483647 3: tmp31.tmp
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Trying source C:\DOCUME~1\Owner\LOCALS~1\Temp\.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 2203 2: C:\DOCUME~1\Owner\LOCALS~1\Temp\tmp31.tmp 3: -2147287037
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1706 2: -2147483647 3: tmp31.tmp
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Processing net source list.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1706 2: -2147483647 3: tmp31.tmp
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Processing media source list.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1402 2: UNKNOWN\Media 3: 2
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1402 2: UNKNOWN\Media 3: 2
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1402 2: UNKNOWN\Media 3: 2
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1706 2: -2147483647 3: tmp31.tmp
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Processing URL source list.
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1706 2: -2147483647 3: tmp31.tmp
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1706 2: 3: tmp31.tmp
MSI (s) (2C:6C) [12:31:38:018]: SOURCEMGMT: Failed to resolve source
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 1708
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 2729
MSI (s) (2C:6C) [12:31:38:018]: Note: 1: 2729
MSI (s) (2C:6C) [12:31:38:018]: Product: Microsoft .NET Framework 1.1 -- Installation failed.
MSI (s) (2C:6C) [12:31:38:034]: MainEngineThread is returning 1612
The installation source for this product is not available. Verify that the source exists and that you can access it.
C:\WINDOWS\Installer\50c4.msi
MSI © (D0:58) [12:31:38:034]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI © (D0:58) [12:31:38:034]: MainEngineThread is returning 1612
=== Verbose logging stopped: 3/8/2010 12:31:38 ===
I tried PA Bear's suggestions for the Patch Registration Cleanup tool download and none of the d/ls given worked for me.
Sue Ellen
Edited by scarlettudor, 09 March 2010 - 02:27 AM.