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Infected with Win32/Mebroot.mbr trojan


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4 replies to this topic

#1 mardogg

mardogg

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  • 2 posts
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  • Local time:06:07 PM

Posted 07 March 2010 - 05:50 PM

Greetings,

When I run ESET Smart Security Scan I receive a threat found alert. The message says:

Object:
MBR sector of the 0. physical disk

Threat:
Win32/Mebroot.mbr trojan

When I select the clean button another message pops up saying "Error while cleaning - operation unavailable for this object type.

I have inserted a copy of the dds.scr script and attached the Attach.txt. Because the ark.txt file was larger than the 502.32k file upload limit, I split the ark.txt file into two file, ark1.txt and ark2.txt. ark2.txt will be attached in the following post. Any assistance would be greatly appreciated.

Thanks



DDS (Ver_09-12-01.01) - NTFSx86
Run by Ruben at 22:32:06.34 on Sat 03/06/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3007.2482 [GMT -8:00]

AV: ESET Smart Security 3.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [GEST] m‘|Pë
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
StartupFolder: c:\docume~1\ruben\startm~1\programs\startup\pmbmed~1.lnk - c:\program files\sony\sony picture utility\pmbcore\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ruben\applic~1\mozilla\firefox\profiles\fy0hoo4z.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://supertoolbar.ask.com/redirect?client=ff&src=kw&tb=BT3&o=14987&locale=en_US&q=
FF - plugin: c:\documents and settings\ruben\application data\move networks\plugins\npqmp071503000010.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 tdrpman251;Acronis Try&Decide and Restore Points filter (build 251);c:\windows\system32\drivers\tdrpm251.sys [2010-2-27 902432]
R2 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2010-2-27 2326920]
R2 ekrn;Eset Service;c:\program files\eset\eset smart security\ekrn.exe [2007-12-21 468224]
R3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2010-2-27 159168]
S3 esihdrv;esihdrv;\??\c:\docume~1\ruben\locals~1\temp\esihdrv.sys --> c:\docume~1\ruben\locals~1\temp\esihdrv.sys [?]

=============== Created Last 30 ================

2010-03-07 00:06:37 77312 ----a-w- C:\mbr.exe
2010-03-01 08:34:33 88 --sh--r- c:\docume~1\alluse~1\applic~1\6F53813059.sys
2010-03-01 08:34:33 2516 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2010-03-01 08:32:02 0 d-----w- c:\program files\common files\Protexis
2010-03-01 08:32:02 0 d-----w- c:\docume~1\alluse~1\applic~1\Corel
2010-03-01 08:30:27 0 d-----w- c:\program files\common files\Corel
2010-03-01 08:29:59 0 d-----w- c:\program files\Corel
2010-02-28 20:29:50 0 d-----w- c:\docume~1\ruben\applic~1\BitTorrent
2010-02-28 20:27:29 0 d-----w- c:\program files\BitTorrent
2010-02-28 20:21:52 0 d-----w- c:\windows\system32\NtmsData
2010-02-28 19:53:42 0 d-----w- c:\docume~1\alluse~1\applic~1\ALM
2010-02-28 19:50:33 45392 ----a-r- c:\windows\system32\AdobePDF.dll
2010-02-28 19:50:33 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll
2010-02-28 19:36:32 0 d-----w- c:\program files\common files\Macrovision Shared
2010-02-28 05:18:49 352 ---ha-w- c:\windows\nod32fixtemdono.reg
2010-02-28 05:17:38 0 d-----w- c:\docume~1\ruben\applic~1\ESET
2010-02-28 05:17:01 0 d-----w- c:\program files\ESET
2010-02-28 05:10:38 0 d-----w- c:\windows\system32\appmgmt
2010-02-28 04:11:09 159168 ----a-w- c:\windows\system32\drivers\afcdp.sys
2010-02-28 04:11:06 902432 ----a-w- c:\windows\system32\drivers\tdrpm251.sys
2010-02-28 04:11:04 570016 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-02-28 04:10:59 157248 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-02-11 19:12:23 0 d--h--w- C:\MRI_PE_TEMP
2010-02-11 19:06:54 0 d-----w- c:\docume~1\alluse~1\applic~1\Geek Squad
2010-02-11 19:06:46 262144 ---ha-w- c:\documents and settings\ruben\ntuser.dat.LOG1
2010-02-11 19:06:46 0 ---ha-w- c:\documents and settings\ruben\ntuser.dat.LOG2
2010-02-08 21:29:02 0 d-----w- c:\windows\pss
2010-02-06 05:24:17 0 d-----w- c:\program files\Merriam-Webster
2010-02-06 02:10:09 0 d-----w- C:\SIERRA
2010-02-06 02:10:09 0 d-----w- c:\program files\WON
2010-02-06 02:10:09 0 d-----w- c:\program files\Sierra On-Line
2010-02-06 02:09:56 433 ----a-w- c:\windows\SIERRA.INI
2010-02-05 21:22:32 0 d-----w- c:\program files\SC

==================== Find3M ====================

2010-03-02 02:03:11 16608 ----a-w- c:\windows\gdrv.sys
2009-12-24 18:49:03 154849 ----a-w- c:\windows\hpoins35.dat
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:26:15 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43:51 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-10-24 14:43:48 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 22:32:31.46 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:07 PM

Posted 07 March 2010 - 10:07 PM

Hi and welcome to the Virus/Trojan/Spyware/Malware Removal forum,

I am thcbytes and I am here to help you!

I ask that you refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Please perform all steps in the order received and do not proceed if you need clarification.

Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems please stop and tell me about it. When your computer is clean I will alert you of such. I will also provide you with detailed suggestions for prevention.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if your topic is not replied I we assume it has been abandoned and I will close it.

I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please be courteous and appreciative for the assistance provided!

Again I would like to remind you to make no further changes to your computer unless I direct you to do so. Your computer fix will be based on the current condition of your computer! Any changes might delay my ability to help you.

==========

excl.gif P2P Warning excl.gif

Your log indicates that you have Bitorrent installed.

Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.

- They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.

- Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.

- The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Note: It is pretty much certain that if you continue to use P2P programs, then you will get infected again.
I would recommend that you uninstall Bittorent, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel>> Add / Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


==========

RKill by Grinler
Link #1
Link #2
Link #3
Link #4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
  • It shall produce a log located at C:\RKill. Please copy and paste it into your next reply.

==========

Download and Run ComboFix (by sUBs)

You must rename it before saving it.





Please download ComboFix from one of these locations:

Link 1
Link 2

Save thcbytes.exe to your Desktop <-- Important!!!
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Please refer to this link for instructions.

  • Double click on thcbytes.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


==========

Please download MBR.EXE by GMER. Save the file in your root directory. (C:\)
  • Open Notepad and copy and paste the text in the codebox below (excluding the word Code) into Notepad.
    CODE
    @echo off
    cd\
    mbr.exe -t
    start mbr.log
  • Next, select File --> Save As, change file type to All Files (*.*), and save it as fixme.bat in your c:\ folder.
  • Open your c:\folder right-click on fixme.bat and select Run as Administrator. A logfile will open (C:\mbr.log). Please paste the contents in your next reply.

==========

Open Notepad.
Copy contents in the code box into Notepad:

CODE
@echo off
net user HelpAssistant>"%userprofile%\desktop\log.txt"
start notepad "%userprofile%\desktop\log.txt"
cls


Go to File - Save as...
Fill in the next values:
Location: Desktop
File name: Help.bat
File type: All files (*.*).
Now, click Save.

Doubleclick Help.bat.
Post the contents of the logfile that opens in your next reply.

==========

Please download this program to your desktop.
http://noahdfear.net/downloads/profiles.exe
Double click and run it.
Post the log

==========

With your next post please provide:

* Combofix.txt
* Mbr log
* Help log
* Profiles log

Thanks,
~ t



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#3 thcbytes

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Posted 09 March 2010 - 05:27 PM

Do you still desire help?
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#4 mardogg

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Posted 09 March 2010 - 06:21 PM

Thanks for the info thcbytes but I think I may have solved the problem. I downloaded the program MbrFix.exe
and ran the following:

C:\MbrFix.exe 0 fixmbr

This appears to have solved the problem.



#5 thcbytes

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Posted 09 March 2010 - 08:15 PM

Ok.

Since this topic appears to be resolved, I will now close it.
If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.


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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




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