Posted 25 September 2004 - 08:25 AM
You should post some information so that we can help you.
First, what Version of Windows are you using, if XP have you updated it with SP2?
Second, what is the nature of the problem? If you are getting any kind of error message, if you can included it EXACTLY as it appears in your response, that is a great help.
Second, has the problem just started happening and is it consistent (it always happens when you perform X)? The clearer you are about what you are doing when the problem occurs, the easier someone can provide help.
Third, what have you done so far, besides call Dell customer support? Have you updated your Antivirus and run it? Have you run scandisk and then defragged?
The more information you can provide us, the faster we can help solve the problem.
It is an unsafe practice to post any but a throw-away Email address on ANY forum.
Whereof one cannot speak, thereof one should be silent.