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Http 404- file not found


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#1 josyjo

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Posted 10 September 2005 - 06:38 PM

I recently have been unable to use the www.google.com.au web page. When trying to access it I get a message of Http 404 - file not found and The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

I can still access www.yahoo.com.au & www.ninemsn.com.au. I feel it may have something to do with ad-ware 6.0.

Can anyone please assist

jo

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#2 Animal

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Posted 10 September 2005 - 06:46 PM

By any chance have you taken a look at the Microsoft Support KB article? If this does not resolve your issue, please post back. Welcome to Bleeping Computer :thumbsup:

Be (support) Safe

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#3 acklan

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Posted 10 September 2005 - 11:39 PM

Look under Privcy in the Internet Options and see if it has been added to your blocked list of site.
"2007 & 2008 Windows Shell/User Award"

#4 josyjo

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Posted 11 September 2005 - 04:51 AM

I recently have been unable to use the www.google.com.au web page. When trying to access it I get a message of Http 404 - file not found and The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

I can still access www.yahoo.com.au & www.ninemsn.com.au. I feel it may have something to do with ad-ware 6.0.

Can anyone please assist

jo

Thanks for your help

I have checked Internet Options with no luck...Thanks anyway Acklan.

I have gone to the site you recommended and have downloaded recommended files with no luck.. Not sure if I am doing the right thing.

#5 Scarlett

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Posted 11 September 2005 - 08:53 AM

Hmm.. maybe there was some trouble on thier end.
I was just now able to access it.

http://www.google.com.au/
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#6 josyjo

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Posted 11 September 2005 - 03:45 PM

I have tried your suggestions but I am still unable to view certain web pages, eg: google.

I have been to the microsoft support site and download the recommended patches....1827667, q 816868, q824145, q828750. Some of these patches will install but others give me a message that "This update needs Internet Explorer 6 to be installed". I have confirmed that my system has IE6. so now I am really confused. Help please...

#7 josyjo

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Posted 13 September 2005 - 03:44 PM

I am now getting a message when trying to use the google site of

Cannot find server or DNS Error
Internet Explorer and

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Can anyone help or tell me if I can change my settings back to look at java files.

#8 Enthusiast

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Posted 13 September 2005 - 03:54 PM

Which Windows op system are you using?

If it is XP have you installed SP2 as yet?

(I just tried the Google Au server and it worked. If you can access it sometimes and not others, then the problem is on the part of your ISP or Google.)

Edited by Enthusiast, 13 September 2005 - 03:55 PM.


#9 josyjo

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Posted 13 September 2005 - 04:09 PM

I am using Windows xp corp..I have tried installing sp2 and the only change I have got since is a change in error messages.

I have not been able to access google at all for approx 3 - 4 weeks.

#10 Enthusiast

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Posted 13 September 2005 - 04:16 PM

Was the SP 2 installation successful?

Download Everest Home (freeware) and see if it lists SP2 as a successfully installed update.

Everest Home Edition (the successor of AIDA32) is a system information and benchmarking tool with full hardware & software information available as freeware for the individual user
http://www.snapfiles.com/get/everest.html

Did the problem you are experiencing start directly after you installed SP2?

If so, free support is available from Microsoft.
Microsoft Security Product Support Policy

Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
at: http://support.microsoft.com/common/international.aspx




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