Posted 07 March 2010 - 11:12 AM
Hi I am new here ( not even sure if I am posting this correctly) desperately need help - I am not a computer geek so i need simply language for help - we have 2 laptops- both have XP- #1 has Media center- yesterday #1 computer had a security notice - since it Looked like a ms thing i clicked something ( ok or install not sure- then the problems started I won't go into all that, we all know I shouldn't have been in a hurry- since then I have read your helps and dl the fixes all to an external HD from computer #2 since #1 computer won't dl them then put them on #1 - ran the rkll it ran for a couple seconds (really just flashed a black box ) then I ran the mbam got error code 732 (1200,70) ran it but it can't update- I ran it in safe mode- found 27 things which I removed. then rebooted as it said, but computer is no better- it boots then the personal security screen comes on then desktop icons disappear.
I do have avast on my computers . today i tried the iExplore and the eXplorer in safe mode because it won't do anything other ways. also the mbam which takes over 2 hrs found nothing. so what am I doing wrong and what can I do.