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Laptop Freezing before fully Loading


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#1 Kerry Sweeney

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Posted 07 March 2010 - 09:22 AM

Hi everyone,

Very new to this so hopefully someone can help!

I have a Dell Inspiron 1525 - its 2 years old and never had problems before.

Using it one night it suddenly shuts down (i was watching bbc iplayer at the time) = Restarted it and Windows Error Recovery starts up.

Chose safe mode to try get it up and running quickly but it stalls at crcdisk.sys? It eventually gets past that and almost looks like it will load as normal but it freezes - I can move the mouse but clock doesnt change nor can i even click the start button. Left it for a day and a bit and it worked once so I tried to do a system restore but it wouldnt let me saying driver was in use? Although I didnt have anything open. After that it froze again so I'm back at square one and very confused :S Couple of times when restarting the blue screen comes up and it does a lot of system checks but then restarts again without prompting :S

if anyone can help or suggest what I should do?!

Thanks!

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#2 cryptodan

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Posted 07 March 2010 - 11:40 AM

What does the blue screen say?

#3 Broni

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Posted 07 March 2010 - 01:07 PM

it stalls at crcdisk.sys

Possible hard drive issue.

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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