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Can not get Automatic Windows Update to stay running


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#1 shempdevil

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Posted 07 March 2010 - 07:49 AM

I finally paid for an Antivirus software yesterday.
I bought and now I am trying to install McAfee Anitivirus Plus 2010.
It would not install so I contacted McAfee and they told me that windows has to be updated.
I have a Dell Dimension 1100 that came loaded with Windows XP Home.

I have scoured the net to try to fix this problem on my own.
Here is what I have tried, but all have been unsuccessful.

I went to Microsoft.com and tried to update.
I got the "0x8DDD0018" error that says I should turn on Automatic Updates.
So I tried to turn it on by going to services.msc and setting it to automatic and pressing start.
I also did this with Background Intelligent Transfer Service and Event History.
Automatic Updates was set to "DISABLED" and "STOPPED", so I set it to automatic and started it.
I started the update from Microsoft.com an after about 15-20 seconds, the Automatic Updates status went to STOPPING and then to STOPPED.

I then tried to re-register the service by START>RUN "regsvr32.exe wuaueng.dll"
It said that it was successful, but I still have the same problem.

I have tried these things about 20 times with the same results

Any ideas???

Thank you,

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#2 hamluis

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Posted 07 March 2010 - 08:40 AM

What SP is reflected on your system?

If you don't have at least SP2 installed, I believe that Windows update service is not available.

But...you can download SP2 or SP3 manually and install same from your desktop...then go to Windows Update and get the remaining critical updates you need.

Read All About It.

Louis

#3 shempdevil

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Posted 07 March 2010 - 08:47 AM

I have Service Pack 3
VERSION 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3)

#4 hamluis

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Posted 07 March 2010 - 09:55 AM

Have you tried going to Control Panel/Security Center...and turning auto updates off...then rebooting and turning it on?

If you still get the error then...I suggest trying the suggestions at http://www.updatexp.com/0x8ddd0018.html.

Louis

#5 shempdevil

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Posted 07 March 2010 - 11:15 AM

I hadn't tried going to Control Panel > Security Center.
But I tried it and it didn't work.
I have already tried the suggestion in the link you provided.

#6 cryptodan

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Posted 07 March 2010 - 11:33 AM

Have a read here: http://support.microsoft.com/kb/910337

#7 shempdevil

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Posted 07 March 2010 - 11:48 AM

I've tried that too...no luck.

I think I have tried everything that is online concerning this issue.

#8 hamluis

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Posted 07 March 2010 - 12:17 PM

Then I would have to conclude that key system files are damaged and need to be replaced.

I would suggest one of the following:

a. Reinstall SP3 (longshot, IMO, but who knows).

b. Run sfc /scannow.

c. Do a repair install of XP.

Louis

#9 shempdevil

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Posted 07 March 2010 - 03:15 PM

Thank you for those ideas, I hadn't tried any of those.

I reinstalled Service Pack 3...no change in behavior.
I ran "sfc /scannow....no change in behavior.

I don't think I can repair XP because my computer didn't come with a CD.
The product key is on a sticker on my tower, but I don't have a CD.

#10 ectech1

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Posted 07 March 2010 - 03:50 PM

Try this

1) press the windows key & R at the same time.

2) type cmd > press ok.

3) type net stop wuauserv > press enter

4) type net stop bits > press enter

5) type del /s /q c:\windows\softwaredistribution\download\

6) reboot

7) run this w/ aggressive option ... http://go.microsoft.com/?linkid=9665683

Edited by ectech1, 07 March 2010 - 03:51 PM.


#11 shempdevil

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Posted 07 March 2010 - 04:38 PM

I did everything you said, and everything seemed to work fine.
Unfortunately I still have the same problem

#12 shempdevil

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Posted 08 March 2010 - 04:52 AM

Is my best option to repair XP?
If so, is it possible to do without an XP CD?




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