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Hp blue screen


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14 replies to this topic

#1 WPN-42L

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Posted 07 March 2010 - 12:06 AM

Hey there, i have a hp pavilion dv6 and every now and then i get a blue screen and then windows restarts. This happens most often when i'm converting a video file.
Can someone please help me?

Thanks.

Edited by WPN-42L, 07 March 2010 - 12:06 AM.


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#2 Broni

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Posted 07 March 2010 - 01:36 AM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

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Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

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#3 WPN-42L

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Posted 07 March 2010 - 06:47 AM

==================================================
Dump File : Mini030710-05.dmp
Crash Time : 7/03/2010 4:38:36 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x86b16050
Parameter 3 : 0x81f31a2c
Parameter 4 : 0x00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+6db26
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-04.dmp
Crash Time : 7/03/2010 4:32:04 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xb78893a9
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000001
Parameter 4 : 0x88f7b7d0
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-03.dmp
Crash Time : 7/03/2010 4:28:12 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x88f6e050
Parameter 3 : 0x81f03cd8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-02.dmp
Crash Time : 7/03/2010 3:56:16 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x86aea2d0
Parameter 3 : 0x81f00cd8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-01.dmp
Crash Time : 7/03/2010 3:10:09 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00001b61
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000001
Parameter 4 : 0x86a7e2d0
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030610-01.dmp
Crash Time : 6/03/2010 11:40:35 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x893ed347
Parameter 3 : 0xaa7cbce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030510-01.dmp
Crash Time : 5/03/2010 11:39:39 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000003
Parameter 2 : 0x86bc7051
Parameter 3 : 0x81f10cd4
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030410-01.dmp
Crash Time : 4/03/2010 11:19:03 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4e74f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-12.dmp
Crash Time : 25/02/2010 1:03:11 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x86b7e050
Parameter 3 : 0xa06f8d58
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-12.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-11.dmp
Crash Time : 25/02/2010 12:51:38 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x86bd4050
Parameter 3 : 0x81f08cd8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-11.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-10.dmp
Crash Time : 25/02/2010 4:53:17 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x893fd110
Parameter 3 : 0x8bfa5ce8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-09.dmp
Crash Time : 25/02/2010 4:50:36 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x72388c43
Parameter 3 : 0xa25c7b0c
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+40ed
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-08.dmp
Crash Time : 25/02/2010 4:47:25 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00034d38
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000001
Parameter 4 : 0x86b1f2d1
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-07.dmp
Crash Time : 25/02/2010 4:41:11 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00005081
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x86a512d0
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-06.dmp
Crash Time : 25/02/2010 4:38:20 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80157000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dcf8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-05.dmp
Crash Time : 25/02/2010 4:35:40 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe9e2b0e9
Parameter 2 : 0x00000000
Parameter 3 : 0x897ab0e8
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-04.dmp
Crash Time : 25/02/2010 4:33:07 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x89b2d04a
Parameter 3 : 0xa0fe9ce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-03.dmp
Crash Time : 25/02/2010 4:30:47 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x89b91b18
Parameter 3 : 0x80c9d374
Parameter 4 : 0x00000000
Caused By Driver : SYMEVENT.SYS
Caused By Address : SYMEVENT.SYS+1bb1c
File Description : Symantec Event Library
Product Name : SYMEVENT
Company : Symantec Corporation
File Version : 12.8.0.10
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-02.dmp
Crash Time : 25/02/2010 4:28:08 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00003e1d
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000001
Parameter 4 : 0x86a8f2d0
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022510-01.dmp
Crash Time : 25/02/2010 4:25:10 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x89395152
Parameter 3 : 0xcdea0ce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022210-01.dmp
Crash Time : 22/02/2010 12:19:03 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x857812d0
Parameter 3 : 0x81f04cd8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021710-02.dmp
Crash Time : 17/02/2010 4:51:36 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x86ae12d0
Parameter 3 : 0x81ef9cd8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021710-01.dmp
Crash Time : 17/02/2010 2:45:31 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00001e51
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000001
Parameter 4 : 0x86a96292
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021410-01.dmp
Crash Time : 14/02/2010 2:47:23 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x000010d1
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000001
Parameter 4 : 0x86a662d0
Caused By Driver : hal.dll
Caused By Address : hal.dll+9dc1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021210-01.dmp
Crash Time : 12/02/2010 10:40:40 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x89b92048
Parameter 3 : 0xa1803ce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021110-01.dmp
Crash Time : 11/02/2010 12:16:11 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x893bf7f8
Parameter 3 : 0xace97ce4
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini020110-01.dmp
Crash Time : 1/02/2010 10:59:39 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x893e9cfd
Parameter 3 : 0xe3935ce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini020110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini012110-01.dmp
Crash Time : 21/01/2010 3:46:00 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x893d0110
Parameter 3 : 0xe19d2ce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120909-01.dmp
Crash Time : 9/12/2009 12:31:12 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x89b3fac8
Parameter 3 : 0xa1af49c4
Parameter 4 : 0x00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+8aa81
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 7.0.6002.18107 (vistasp2_gdr_win7ip_dgt(wmbla).090924-1550)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120909-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini093009-01.dmp
Crash Time : 30/09/2009 7:52:30 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x89353c52
Parameter 3 : 0xda8bace4
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini093009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini092709-01.dmp
Crash Time : 27/09/2009 4:12:33 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8a20d310
Parameter 3 : 0xb56b1780
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini092709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini082709-01.dmp
Crash Time : 27/08/2009 10:59:46 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x86b6fe00
Parameter 3 : 0xa504acdc
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini082709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini081209-02.dmp
Crash Time : 12/08/2009 6:59:45 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x86a90e58
Parameter 3 : 0x9eabdce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini081209-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
==================================================

==================================================
Dump File : Mini081209-01.dmp
Crash Time : 12/08/2009 5:17:09 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x88fcf7d0
Parameter 3 : 0x81d31cd8
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini081209-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
==================================================

#4 WPN-42L

WPN-42L
  • Topic Starter

  • Members
  • 20 posts
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  • Local time:10:52 PM

Posted 07 March 2010 - 07:04 AM

core 0: 39C
core 1: 36C

Intel core 2 duo cpu T6400 @2.00 GHz 2.00GHz

4G ram

32 Bit OS

#5 Broni

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Posted 07 March 2010 - 11:46 AM

Can you post another set of temperatures from while converting any video?

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#6 WPN-42L

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Posted 09 March 2010 - 08:52 PM

Temp While converting.

CPU usage 90% - 100%

core 0: 64C
core 1: 61C

fan speed gets extremely high. Temp keeps climbing to the mid 70s then bluescreen.

#7 Broni

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Posted 09 March 2010 - 09:13 PM

High CPU usage happens to me too, while converting videos. It's normal.

As for a laptop, temperatures also look OK. Max temperature for your processor is listed at 105C.

Did you try to clean laptop's vents, using a can of compressed air?

Your symptoms are very typical for overheating, but temps readings look fine, so it's kind of puzzling.

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#8 WPN-42L

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Posted 09 March 2010 - 09:20 PM

Laptop vents are clean. If its not in use, its in a slimline laptop bag.

It almost 100% of the time only happens when its on a table (only on table when converting or watching videos or downloading lots of files) . But when im using it for surfing the net or anything else its on my lap, but only on one leg so the vents have HEAPS of ventilation.

#9 Broni

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Posted 09 March 2010 - 09:35 PM

I'm not sure, what to advice you at this moment.
Is the laptop still under warranty?

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#10 WPN-42L

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Posted 09 March 2010 - 09:37 PM

Yep still has warranty.

#11 Broni

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Posted 09 March 2010 - 09:41 PM

I'd definitely call the manufacturer.
Who knows what other problems may arise in the future.
It's better to check it now, when it's free.

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#12 WPN-42L

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Posted 09 March 2010 - 09:46 PM

Yeh your right. I send them an email tomorrow.

Broni, Thank you so much for your help.

#13 Broni

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Posted 09 March 2010 - 09:51 PM

You're welcome :huh:

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#14 cryptodan

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Posted 10 March 2010 - 02:59 PM

When its on the table, is it elevated some if it isn't then it could be related to heat build up. Always keep a laptop that is always in use a good 1/4" or more off the desk.

#15 WPN-42L

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Posted 10 March 2010 - 06:20 PM

Lately i have been keeping a thick text book under it as to keep the vents clear off the table.




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