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Remote Desktop Connection to Windows based computer


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#1 cmcwong

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Posted 06 March 2010 - 11:50 PM

Hi BleepingComputer Community-

I am having difficultly using Remote Desktop Connection to connect my MacBook Pro to my Windows based PC at my work. I had no troubles a couple months ago (using Cisco VPN to log into our network and then RDC to connect to my laptop at work).

The error I get now is

You were disconnected from the Windows-based computer because of network problems.- Verify that your network and Internet connections are working, and then try reconnecting to the Windows-based computer.


or

The Mac cannot connect to the Windows-based computer.
"This problem can occur if:
The Windows-based computer is not set up to accept remote connections.
The Windows-based computer is not turned on.
The Mac, or the Windows-based computer is experiencing network problems.

Try connecting to the Windows-based computer again, or contact your administrator.


How can I troubleshoot this?

Thanks!

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#2 chrispyslice

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Posted 20 March 2010 - 08:44 PM

Have you got any firewalls on either machine? HAve your forwarded the required ports appropriately (if needed)?
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#3 cmcwong

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Posted 21 March 2010 - 12:11 AM

No firewalls that I'm aware of on either machine...how can I be for sure that they are all turned off?




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