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Do I have something?


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#1 yzernut_19

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Posted 06 March 2010 - 07:24 PM

Hello-

I'm not sure if my computer just sucks or if there's a legit problem here, so maybe I can get some insight.

I use Firefox, and it has a tendency to randomly freeze up my entire computer- except for my mouse. I've left it for hours, I've tried to get to the task manager- nothing happens. All I can do is shut down.

When logging onto my online banking I get redirected to a page that looks legit (although I know it isn't) that asks for all my sensitive info- name, card #s, account #s, etc. I know better than to put anything in, so I called the bank to let them know it was happening and was told it's a virus on my computer causing it.

My computer also runs slow generally.... All of Firefox is updated.... I use Vipre Antivirus and Firewall which isn't picking up anything on a deep scan.

Am I nuts, or is there something wrong here? :thumbsup:

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#2 Budapest

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Posted 08 March 2010 - 11:48 PM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 yzernut_19

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Posted 09 March 2010 - 08:08 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3845
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

03/09/2010 8:17:05 PM
mbam-log-2010-03-09 (20-17-05).txt

Scan type: Quick Scan
Objects scanned: 161368
Time elapsed: 8 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Budapest

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Posted 09 March 2010 - 08:14 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run another quick scan with Malwarebytes. Post the new Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 yzernut_19

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Posted 10 March 2010 - 07:10 AM

Malwarebytes' Anti-Malware 1.44
Database version: 3845
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

03/10/2010 7:18:13 AM
mbam-log-2010-03-10 (07-18-13).txt

Scan type: Quick Scan
Objects scanned: 163319
Time elapsed: 30 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Budapest

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Posted 10 March 2010 - 04:26 PM

Please download HostsXpert 4.2
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File".
  • Click OK at the confirmation box.
  • Click "Make Read Only".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

Reinstall Firefox:
  • Download a fresh copy of Firefox and save it.
  • Save your bookmarks by exporting them using the Bookmark Manager menu.
  • Uninstall Firefox Using Control Panel > Add/Remove Programs.
  • Delete the Firefox directory under Mozilla in the Program Files directory.
  • Delete the Firefox directory under the Application Data directory in your user profile.
  • Reinstall Firefox using the download from Step 1.
  • Use the Bookmark Manager menu to import the bookmarks you saved in Step 2.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 yzernut_19

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Posted 10 March 2010 - 08:31 PM

Ok, I did all of that and reopened firefox. A few seconds into it it froze my entire computer (before I could at least move my mouse) and it made a constant beep until I manually shut it down. :thumbsup:

#8 Budapest

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Posted 10 March 2010 - 08:40 PM

Please download GooredFix and save it to your Desktop. Double-click GooredFix.exe to run it. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 yzernut_19

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Posted 11 March 2010 - 05:59 PM

GooredFix by jpshortstuff (08.01.10.1)
Log created at 18:08 on 11/03/2010 (Chels)
Firefox version 3.6 (en-US)

========== GooredScan ==========

(none)

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [23:08 10/03/2010]

C:\Documents and Settings\Chels\Application Data\Mozilla\Firefox\Profiles\sfc6fs5b.default\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [01:23 26/10/2008]

-=E.O.F=-

#10 Budapest

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Posted 14 March 2010 - 08:25 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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