I've installed a program (called CD Menu)where my norton antivirus (symantec endpoint protection) has reported a malwre but i installed the program and it run normally
this program caused to disable my antivirus protection, quickly i removed the program and scanned my computer where it found 3 viruses and quarantined it
the next day i was not able to connect to my office network (when i start my computer and the network cable is in the computer freeze on the desktop background with no icons nor taskbar and start menu appears and when i press the start button no action the only thing i can do is to press the power button for 10 seconds to shutdown the computer.
and i have to unplug the network cable and the wifi should be off to start the computer
after the computer starts i can access the internet via wifi but when i plug the office network cable it still run normally but when I start paperport program or go to my network places the computer freeze and when i close it by task manager everything on desktop will disappear and i have to press the power button to shutdown the computer and start it again.
i'm using windows xp professional with SP3
my IT advised me to use combofix as this is a malware, i scanned my computer with combfix following the instructions of bleepingcomputers and i saved the log file in my computer
here is my combofix log file
Edited by tarek.hajeh, 06 March 2010 - 10:55 PM.